Who Are We
HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.
HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments, HALA Cashier and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations.
Founded in 2017, HALA is currently duly licensed by the Saudi Arabian Central Bank as well as the Financials Services Regulatory Authority (FSRA) in Abu Dhabi Global Market.
- Lead the gathering, analysis, and documentation of business requirements from stakeholders.
- Translate business requirements into functional and technical specifications.
- Analyze business processes and systems to identify opportunities for improvement or optimization.
- Develop and maintain documentation, including process flow diagrams, data dictionaries, and procedure manuals.
- Coordinate user acceptance testing, ensuring the functionality meets business requirements.
- Support project management activities, including developing project plans, tracking project status, and managing project risks.
- Work with stakeholders to define and prioritize business goals.
- Develop and implement business solutions to meet business goals.
- Provide regular updates on work progress, challenges faced and implemented solutions.
Education
Bachelor’s degree in business, finance, or related field.
The education levels can be replaced by years of experience
Experience
Three (3) to Five (5) years of experience in a similar role
Skills
Computer Skills: Advanced in Microsoft Office Tools
Languages: Fluent in English and Arabic
Advanced knowledge of compliance and regulations
Analytical and Problem solving
Communication and presentation
Proficiency in using business analysis tools and software
Certification in Business Analysis is a plus
Core Competencies
Self-Actualization & Fulfilment: Proficiency Level – MODERATE
Team Synergy & Development: Proficiency Level - ADVANCED
Entrepreneurial Mindset & Drive: Proficiency Level - MODERATE
Business Acumen & Diligence: Proficiency Level - MODERATE
We believe you will love working at HALA!
- We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.
- We offer highly competitive compensation packages, including the potential for shares.
- We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
- Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry.
- We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.
- You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.
Top Skills
What We Do
Our focus is to empower SMEs to manage, run, and grow their businesses seamlessly with our all-in-one platform.
We're building the future bank of SMEs—where managing finances is not just about transactions but about empowering businesses to achieve their fullest potential. By embracing innovation and fostering strong relationships, we push the boundaries of what’s possible, offering not just financial solutions but a movement for change.
Join us as we continue to support SMEs in their journey toward success and redefine the banking landscape with integrity and creativity.
