The Role
Provide part-time (30 hrs/wk) administrative support to commercial, customer service, transport and technical teams: triage and resolve customer queries, manage haulier payments, maintain customer/driver records, process purchase orders and supplier invoices in Findocs, check Podfather daily, and support payroll overtime processing and data analysis.
Summary Generated by Built In
To support the effective, efficient and smooth running of the Area office and ensure that we continually improve the way we do things and the experience Breedon customers have.
The role supports all functions within the area office – business development & sales, customer service, transport and technical teams. Office management is outside the scope of this role
The role supports all functions within the area office – business development & sales, customer service, transport and technical teams. Office management is outside the scope of this role
This role is being offered on a part time basis, 30 hours per week from Monday to Friday. You will be based from Holme Hall Offices, with a balance of home working. You will report directly to the Business Administration Supervisor.
Key Responsibilities
- Provide administrative support to commercial and business development teams.
- Provide after sales support and resolve customer queries in a timely and effective fashion – triage queries, complaints & claims and where possible resolve.
- Support Customer Service and Transport teams to maintain accurate and visible customer and driver records, e.g. provide PODs and add additional payments to tickets for correct payments.
- Manage and approve Haulier payments and queries ensuring accuracy of haulage times and distances.
- Escalate repeating inaccuracies in system data to the relevant data owner for permanent resolution.
- Ensure compliance to company policies and identify / mitigate any risk to it
- Assist in supporting other customer service roles with tasks identified during busy periods and to cover annual leave (as directed by the Customer Service Manager)
- Conduct general administration tasks such as data input and analysis.
- Daily checking of Podfather to make sure customer charges and driver payments are right first time.
- Raising purchase orders as requested by site staff and the processing of supplier invoices in Findocs including resolving any queries in a timely manner
- Supporting payroll by processing the monthly overtime sheets for site staff.
Skills, Knowledge & Expertise
- Strong verbal and written communication
- Strong office-based skill set including MS package
- Proven experience in data analysis
Challenges that are likely to fire you up
- Sales and customer service support
- Serving a range of internal and external customers, you’ll enjoy a fast-paced environment and managing multiple competing demands
Job Benefits
- 25 days annual leave plus bank holidays
- Aviva Pension scheme
- Holiday Purchase scheme
- Sharesave scheme
- Life Assurance
- Training & development opportunities
- Employee assistance programme
- Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands
Our Commitment:
At Breedon, we pride ourselves on our health, safety, and environmental consciousness. We strive to exceed standards to mitigate environmental impact and ensure the safety and wellbeing of our colleagues and stakeholders.
Joining Breedon means:
Being part of a value-led organisation that respects and values your contribution. We are dedicated to building an inclusive environment where you can be yourself, feel valued, respected, and supported to deliver your best work.
Being part of a value-led organisation that respects and values your contribution. We are dedicated to building an inclusive environment where you can be yourself, feel valued, respected, and supported to deliver your best work.
About
Breedon is a leading vertically-integrated construction materials group in Great Britain and Ireland.
Skills Required
- Strong verbal and written communication
- Proficient with MS Office (Excel, Word)
- Proven experience in data analysis
- Experience using Podfather for proof-of-delivery and driver payments
- Experience processing supplier invoices and raising purchase orders in Findocs
- Experience supporting payroll overtime processing
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Breedon Group is a leading vertically-integrated international construction materials group operating in Great Britain, Ireland, and the United States. They supply essential building materials—including aggregates, cement, ready-mixed concrete, and asphalt—to a diversified network of customers across infrastructure, housebuilding, and commercial end-markets. Their business model focuses on creating sustainable value through the production and supply of high-quality construction materials and surfacing solutions.
