Position Summary
The Business Office Manager provides accounting and business office support to the Accounting Manager/Controller and Asst Director of Financial Services/Revenue Cycle Manager to ensure accurate financial operations and the highest level of service across the organization.
Key Responsibilities
- Billing & Collections, Census & Coverage Tracking
- Lead or assist with various audits, as needed
- Provide accounting support to the Accounting Manager to ensure efficient and accurate financial operations including but not limited to:
- Prepare and gather information for month-end close, create cash flow and forecasting reports, support completion of Cost Reports
- Monitor and manage accounts receivable aging
- Participate in and triple-check month-end meetings with MDS and Rehabilitation departments
- Resident Trust accounts, Medicaid eligibility and tracking
Qualifications & Skills
- Knowledge of Medicare/Medicaid billing, managed care, and therapy authorizations
- Strong attention to detail and accuracy in census maintenance
- Effective communication skills to bridge billing, clinical, and therapy departments
- Experience in MatrixCare or other billing software
- Strong skills in Microsoft Office (Word, Excel, PowerPoint) and Adobe products
Key Performance Indicators
- Census and billing always aligned (no mismatches)
- LCD tracker reviewed and updated daily
- Insurance and therapy AR with aging targets
- First-level appeals completed within a timely fashion
Work Schedule
- Monday–Friday, 40 hours per week (hourly), occasional work outside of regularly scheduled hours may be required
- Knowledge of Medicare/Medicaid billing, managed care, and therapy authorizations
- Strong attention to detail and accuracy in census maintenance
- Effective communication skills to bridge billing, clinical, and therapy departments
- Experience in MatrixCare or other billing software
- Strong skills in Microsoft Office (Word, Excel, PowerPoint) and Adobe products
Skills Required
- Knowledge of Medicare/Medicaid billing, managed care, and therapy authorizations
- Strong attention to detail and accuracy in census maintenance
- Effective communication skills to bridge billing, clinical, and therapy departments
- Experience in MatrixCare or other billing software
- Strong skills in Microsoft Office (Word, Excel, PowerPoint) and Adobe products
What We Do
Jerome Home is a privately-owned, not-for-profit senior living community located in New Britain, Connecticut. It offers a comprehensive range of services, including skilled nursing, assisted living, residential care, and specialized memory care. The organization is dedicated to promoting wellness, independence, and dignity for older adults, ensuring an optimal quality of life through professional healthcare services and a supportive community environment.
