As a BSO Strategic Change/EMLC - Senior Manager, you will play a pivotal role in driving strategic initiatives and projects within our Internal Firm Services practice. You will manage schedules, coordinate meetings, and handle confidential information to support smooth operations. As a Senior Manager, you will leverage your skills and network to deliver quality results, motivate and coach others, and solve complex problems. You will apply sound judgment, recognize when to take action, and communicate effectively to develop high-performing, diverse, and inclusive teams.
In this role, you will support leaders by handling key responsibilities, representing their point of view in meetings and decisions, and anticipating their future needs. You will organize leadership team calls and meetings, oversee research and data analysis, and promote consistent execution across sectors. Collaborating across lines of service, you will share knowledge and promote technology and tools for sales and delivery. Your commitment to excellence and ability to navigate complexity will contribute to the success of our firm.
Responsibilities
- Leading strategic change initiatives and managing operational execution to support business services and support functions
- Coordinating leadership team meetings and calls to facilitate decision-making and promote consistent execution across sectors
- Overseeing research and data analysis to track, manage, and report on strategic initiatives and projects
- Promoting technology and tools for sales and delivery to enhance operational efficiency and effectiveness
- Handling confidential information and representing leadership perspectives in meetings and decisions
- Applying systems thinking to identify underlying problems and opportunities within business operations
- Validating outcomes with stakeholders and acting on feedback to drive continuous improvement
- Directing teams through complex situations, demonstrating composure and adaptability
- Initiating coaching conversations to develop high-performing, diverse, and inclusive teams
- Modeling professional and technical standards, including adherence to the firm's code of conduct and independence requirements
What You Must Have
- At least a High School Diploma or the equivalent degree
- At least 6 years of experience
What Sets You Apart
- Preference for a Master of Arts or a Master's of Business Administration degree in at least one of the following fields of study: Business Administration/Management,Data Processing/Analytics/Science,Economics,Analytics
- Demonstrating advanced skills in change management and strategic questioning
- Excelling in storytelling and crafting impactful messages
- Utilizing analytical thinking to identify opportunities and solve problems
- Leading teams through complex and ambiguous situations
- Applying systems thinking to drive operational execution and program success
- Initiating open and honest coaching conversations at all levels
The salary range for this position is: $91,000 - $321,500. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Skills Required
- High School Diploma or equivalent
- At least 6 years of experience
- Master's degree (MA or MBA) in Business Administration/Management, Data/Analytics/Science, Economics, or Analytics
- Advanced change management skills
- Strategic questioning and storytelling/messaging skills
- Analytical thinking and data-driven problem solving
- Experience leading teams through complex and ambiguous situations
- Systems thinking to drive operational execution and program success
- Coaching experience and ability to develop high-performing, diverse teams
PwC Compensation & Benefits Highlights
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Healthcare Strength — Multiple medical plan options with integrated programs, mental-health apps, and primary care access indicate robust coverage. Fitness partnerships and specialized care navigation further broaden support.
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Parental & Family Support — Paid parental leave for all parents with a phased return, plus fertility, adoption, and surrogacy support, underscore strong family-forming benefits. Backup caregiving resources and caregiver leave extend support beyond new-parent needs.
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Leave & Time Off Breadth — Two firmwide U.S. shutdowns alongside vacation, holidays, and various paid leaves create predictable time-off opportunities. Additional paid and unpaid leave options offer flexibility for different life events.
PwC Insights
What We Do
Build what’s next — with tech that matters PwC provides professional services across Audit and Assurance, Advisory and Tax — powered by a global network of over 370,000 people in 149 countries. You may know us for our business expertise, but technology is core to how we help clients move faster, build trust and deliver meaningful outcomes. As a technologist, you’ll work on agile teams with experienced engineers and product thinkers — using AI, cloud, cybersecurity and more to design scalable, real-world solutions. You’ll keep learning, stay challenged and be part of a network where your growth is built in — and your work drives what’s next.
Why Work With Us
At PwC, our professionals include technologists, engineers, programmers and consultants working across AI, cloud, cybersecurity, data and more. You’ll explore innovative ways to help clients transform their business through technology—reducing complexity, unlocking value and shaping a more agile, data-driven future.
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