You might not know our name, but you’ve probably seen our work – on stage, on screen or on the field. Our technology solutions and unique Global Production Ecosystem empower content creators and rights holders to tell their stories in breakthrough ways. We’ve supported some of the world’s most watched productions and live events in sports, entertainment, concerts, festivals, film, TV and more. For over 40 years our clients have trusted us to deliver live production, live events, and virtual production solutions for them, anytime, anywhere. Put simply, we bring content to life.
RESPONSIBILITIES:
- Support infrastructure for on-air broadcast production systems
- Studio Operations including lighting, video processing systems, and cameras
- Live Control Room production systems and subsystems
- Infrastructure systems including routers, intercom, monitoring, KVM, Editing suites, and other live production-related gear
- Respond to, communicate, manage, and track technical issues as they arise in a live production environment.
- Perform maintenance of subsystems including software and hardware updates, modifications and replacements as warranted
- Implement and maintain process standards for deployment, and develop support documentation for operations personnel as needed
- Be part of a team that works hands-on with the latest generation of production systems and technologies
- Participate in a support rotation and provide remote support as warranted
- Engineering Degree in electrical engineering, computer science or equivalent major, and/or equivalent work experience
- 8+ years of broadcast production and live television experience
- Experience with file-based workflows and knowledge of enterprise Media Asset Management systems
- Experience with AWS, Harmonic,SRT,RTMP and DEVOPS environments, Microsoft and Apple OS environments
- Experience in the use of manual and electric mechanical tools
- Versed in SMPTE standards for broadcast television and video production environments. Examples include ST 292M, ST 424M, ST 2110, ST 2059, IEE1588, ST 2022-7, SCTE-104, etc.
- Strong technical ability to troubleshoot and Configurations and repair of broadcast equipment including routers, switchers, audio boards, signal processors, video scalers, playback systems, etc.
- Ability to troubleshoot audio/video signals in traditional SDI and IP ST 2110 essence flow routing environments
- Understanding of studio and set technologies including video walls, cameras, VR set technologies, image processing systems, touch screens, and lighting
- Knowledge of multi-viewer systems and their interfaces to tally and UMD data
- Fundamental understanding of production control automation (e.g. Ross, Grassvalley, EVERTZ, RTS, Green Go, TSL ) plus Computer System (NRCS) workflows
- Working knowledge of MS Windows workstation and server platforms
- Basic knowledge of AWS Infrastructures including S3/Glacier storage and cloud compute (EC2) services
- Dante Audio, AES67, Basic Audio Mixer and Digital Mixer operations a plus
- Demonstrated working knowledge of IT / networking theory, topology, and best practices.
- Ability to troubleshoot and replace computer hardware components and proprietary broadcast equipment
- Basic QAM RF system experience
- Satellite TVRO knowledge a plus. ( C Band and KU Band )
- Ability to interpret technical documentation standards including AutoCAD, Visio, and Lucid Charts
- Ability to handle multiple tasks and projects simultaneously, work independently and as part of a team in a collaborative manner
- Ability to work a flexible schedule based on the needs of a live production environment, including overtime as required
- Ability to remove, lift and replace equipment in racks as warranted
- Strong skills in the areas of root cause analysis, organization, and escalation to subject matter experts
- Excellent verbal and written communication skills and the ability to frame issues clearly
- Strong desire to learn, cross-train, and a passion to maintain current knowledge of relevant and emerging technologies
- Strong team environment with a diversity of knowledge and technologies.
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Skills Required
- Engineering Degree in electrical engineering or computer science
- 8+ years of broadcast production and live television experience
- Experience with file-based workflows and enterprise Media Asset Management systems
- Strong technical ability to troubleshoot and repair broadcast equipment
- Ability to work a flexible schedule based on live production needs
- Excellent verbal and written communication skills
- Strong desire to learn and maintain knowledge of emerging technologies
What We Do
NEP Group is the world’s leading media technology partner for content producers of live sports, entertainment and corporate events – and even if you don’t know our name, you’ve seen our work. Our clients range from the leaders in sport, music, film and TV, to major corporate brands, agencies, and new types of content creators. From international award shows to major sporting events to global product launches to world concert tours and festivals, we power thousands of live events and broadcasts each year, reaching millions of fans and viewers around the world. Anywhere, anytime, on any platform—we help our clients make, manage and show the world their content. Come be a part of it!
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