Duties and Responsibilities:
Patient Support and Education:
- Act as a primary point of contact for patients experiencing breast related issues, offering empathetic support, guidance, and encouragement throughout their treatment journey
- Provide comprehensive education on breast cancer diagnosis, treatment options, and available resources, ensuring patients and their families have the information needed to make informed decisions.
- Address patient concerns, questions, and uncertainties, offering clarity and reassurance as they navigate the complexities of their diagnosis and treatment plan.
- Collaborate closely with healthcare providers, including oncologists, plastic surgeons, radiologists, and other specialists, to coordinate seamless and integrated care for patients experiencing breast related issues, including breast cancer.
- Coordinate with hospital personnel to manage surgical block times and OR schedules
- Perform insurance pre-authorizations.
- Facilitate appointments, diagnostic tests, and treatment procedures, ensuring timely access to necessary services and interventions.
- Assist patients in understanding and adhering to their treatment plans, including medication schedules, follow-up appointments, and lifestyle recommendations.
- Serve as a strong advocate for patients, ensuring their voices are heard and their needs are addressed within the healthcare system.
- Provides seamless referrals to resources to ensure elimination of barriers to care.
- Offer guidance on available wellness and supportive care services, including physical therapy and integrative therapies.
- Tracks and manages follow up for patients with identified needs as applicable.
Qualifications/Training:
- Strong clinical knowledge of surgical patient management.
- Experience: 2 years minimum in oncology, women’s health, or patient navigation preferred
- LPN or RN license preferred
- Knowledge of breast cancer care and community resources.
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What We Do
Bayview Physicians Group is a premier, multi-specialty, independent physicians group, serving neighborhoods in the Hampton Roads area, including Carrollton, Chesapeake, Franklin, Norfolk, Suffolk, and Virginia Beach. Bayview offers quality medical services with over 300 providers in 72 outpatient care sites, 6 Urgent Care Centers and 5 hospitals. We are proud to offer convenient locations for regular doctor appointments, after hours Urgent Care services and, when needed, inpatient hospitalist services.
Over the past 26 years, our group has expanded to provide expert treatment in Family Medicine, Internal Medicine, Urgent Care and specialties including Cardiology, Dermatology, Ear, Nose & Throat, Endocrinology, General Surgery, Hospital Care, Neurology, OB/GYN, Occupational Medicine, Physical Medicine & Rehabilitation, Podiatry, Pulmonary & Critical Care, Rheumatology, and Sleep Medicine. Our team is comprised of many of the finest physicians and medical staff in the area.
Bayview has also assembled a top-notch team of physicians dedicated to caring for hospitalized patients. Hospitalists bridge the gap between inpatient and outpatient care and provide consistent and attentive care when the need for hospitalization arises. Our team of hospital physicians provides in-patient services at Chesapeake Regional Medical Center, Sentara Leigh Hospital, Sentara Obici Hospital, Sentara Princess Anne Hospital, and Sentara Virginia Beach General Hospital.
In order to help our patients navigate a myriad of healthcare options, Bayview offers the convenience of electronic medical records and our offices are equipped with state of the art technology. We offer lab services at all locations and x-ray services at select locations, including all of our Urgent Care locations.
Our promise is to provide quality healthcare that has value to our patients. Please explore our website to find an office in or near your neighborhood.
