Brand Success Account Manager

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Colorado Springs, CO, USA
In-Office
eCommerce • Retail
The Role
Are you an innovative thinker? Creative strategist? Self-starter? Multi-tasker? Trendsetter? Then, this job is for you!

This is brand management. It's all about client interaction-an essential part of our business model. As our Brand Success Manager at WishingUWell, you will have the opportunity to help drive growth and shape the future of million-dollar brands on the Amazon platform.

Your job will require you to be confident in leading communications with clients, recommending strategies for promotion and sales growth, identifying consumer trends and emerging markets as well as building long-lasting relationships with our brands. Strong analytical skills and excellent judgment are paramount.

But we don't have to tell you that, as you should already have practical experience with proof of brand management qualifications such as first-rate communication skills. BONUS POINTS for experience in the e-commerce industry, especially Amazon and Walmart.

At WishingUWell, we work as a collaborative team, and as such, we are seeking an individual who motivates and leads by example. You should have good business sense and be willing to share your wealth of knowledge. Integrity is the foundation of our business-we do what is right, not what is easy-and we expect the same of you.

Still interested? Great! Here are the details:

Key Responsibilities

  • Brand Management: You will develop trusted working relationships with national brands and newly signed clients, managing their P & L of their Amazon businesses that we handle. Regular tasks such as "Onboarding" new brands will require your attention and communication with the brand. You will be the hub of communication between our clients and our internal teams. Your (our) goal will be to always find ways to drive more value for our clients.
  • Operations: You will coordinate with our teams of specialists to provide day-to-day support of each client's account, including repetitive tasks and one-off projects. Communicating with the brand on these points will make you the key to building brand relationships.
  • Growth Strategy: You will scale the growth of each client through product selection, product listing quality, and in-stock opportunities. Additionally, you will develop promotional programs, head off pain points, and provide marketplace insight.
  • Develop a thorough understanding of the Amazon Marketplace channel (3P) and Amazon Vendor Central channel (1P).
  • Develop an evaluation of potential brand partners.
  • Communicate, manage, and set expectations.
  • Create and communicate effectively with clients regularly and build a relationship that allows for growth through accountable brand building.
  • Be comfortable getting hands dirty to deliver business improvement results.
  • Bring innovative ideas to the table every day. Find better ways of accomplishing our client objectives regularly.
  • Prepare and present regular updates to clients.
  • Design, develop, and implement performance metrics for the brands.
  • Develop a strong connection to your clients-become an expert in their businesses and balance the control of conversations & meetings with clients. Remain efficient in those meetings by staying on point to an agenda that you created and shared for each client meeting.

Who You Are

  • Hold a relevant bachelors degree.
  • Have practical experience with proof of Brand Management related qualifications and experience in best practice.
  • Colorado Springs residency is required.
  • High levels of steadiness, trust, strategy, motivation, and empathy.
  • Highly proactive style of work, with a demonstrated track record of developing innovative approaches.
  • Ability to interface with all levels of the team with tact and diplomacy.
  • Ideal and preferred: Amazon Vendor Central or Seller Central experience.

Benefits

  • Health Insurance including HSA with employer match
  • Supplement to FAMLI
  • Flexible Paid Time Off
  • Dental and Vision Options
  • Legal Shield
  • 401K with Employer Match after 1 year of Service (100%)
  • Ability to purchase all products we carry at cost
  • Great amenities including coffee bar, gym, drinks, snacks, rooftop deck, kitchen, yoga, 3D printers and much more.
  • Flex Start Time between 7-9am
  • Competitive starting salary between $60K-$75K, could be greater based on Amazon experience.

Who We Are: WishingUWell is a premier Amazon solution provider helping brands in multiple industries navigate the Amazon marketplace. We buy inventory from brands and sell inventory to the end consumer on Amazon. We provide value-add services for brands to help manage their Amazon presence. All services are provided in-house through a dedicated team of experts working collaboratively in various fields. Our understanding of the Amazon platform enables us to improve rankings and maximize sales. Wishing U Well is committed to growing sales by telling the brand's story and giving back control and transparency on the Amazon platform. We do all of this in Colorado Springs, Colorado. Our offices and our benefits offer a healthy lifestyle with unique amenities.

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The Company
HQ: Colorado Springs, CO
46 Employees
Year Founded: 2012

What We Do

We are your strategic partner in navigating the complexities of selling on Amazon. Instead of you investing in us, we invest in you - either by buying your product or applying our expertise to your specific challenges. With 10+ years of successfully scaling dozens of brands on Amazon, we are your all-in-one e-commerce solution.

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