Brand Representative - Sales Associate

Posted Yesterday
Be an Early Applicant
Charlottesville, VA, USA
In-Office
16-16 Hourly
Entry level
Retail
The Role
Provide exceptional guest service, drive sales through relationship building and product knowledge, maintain store presentation and merchandising, complete opening/closing and register transactions, follow loss-prevention and safety procedures, assist with inventory and store operations.
Summary Generated by Built In
129 - The Shops at Stonefield - Charlottesville, VAWho Are We?

Altar’d State is a rapidly growing women’s fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world.

Our Mission

"Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.

Position Overview

Reporting to the Store Leadership, the Brand Representative drives revenue and provides guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Consistently achieves individual goals, which support store goals.

What We Offer
  • $16 / hour base pay 

  • Generous associate discount

  • 401k with company match

  • Advancement opportunities

  • Free Mental Health support

  • Free Financial Wellness support

People
  • Provides excellent guest service by anticipating guest’s needs, exceeding expectations, and adhering to the Altar’d State service standards

  • Acknowledges, interacts and builds relationships with guests; creates guest loyalty

  • Consistently receives positive, unsolicited guest feedback

  • Communicates effectively with store management and guests

  • Treats others fairly, with respect, and values differences; does not pass judgment on potential guests

  • Supports an environment of learning and trust by acting as a positive role model

Process

  • Completes opening/closing procedures and tasks as directed by management with a guest focus

  • Is able to locate merchandise effectively and maintain organization

  • Is able to perform register transactions quickly and efficiently

  • Is able to process transactions accurately, as well as handle cash and provide change without error

  • Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assets

  • Maintains a safe work environment and reports any potential hazards to leadership

  • Participates and assists in the preparation for the stores’ inventory

  • Reports to work as scheduled; records time worked accurately by using Altar’d State’s time and attendance system; remains flexible to the needs of the business

Presentation

  • Assists in the construction of merchandising and window displays

  • Maintains a clean and presentable store environment

  • Represents the brand by adhering to appropriate standards of dress and grooming

Qualifications
  • Must be 18 years of age

  • Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance.

Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:

  • #73 in Fortune 100 Best Companies to Work For® 2023

  • #4 in Fortune Best Workplaces in Retail™ 2022

  • #93 in Best Workplaces for Millennials™ 2023

  • #34 in Fortune Best Workplaces for Women™ 2022

Skills Required

  • Must be 18 years of age
  • Provide excellent guest service and build customer relationships
  • Perform register transactions quickly and accurately; handle cash and provide correct change
  • Locate merchandise effectively and maintain store organization and presentation
  • Adhere to loss prevention practices and report potential incidents
  • Complete opening/closing procedures and participate in inventory preparation
  • Maintain a clean, presentable store environment and adhere to dress/grooming standards
  • Physical ability for prolonged standing, reaching, kneeling, climbing stairs/ladders occasionally; lift and carry 30 pounds regularly
  • Report to work as scheduled and accurately record time using company time and attendance system
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The Company
HQ: Knoxville, TN
1,376 Employees
Year Founded: 2009

What We Do

Altar’d State is a rapidly growing women’s fashion brand with 122 locations in 38 states. It feels like a sanctuary- a place of beauty from the inside out. From welcoming experiences and warm associates who make you feel special, to thoughtfully curated products in-store and online, our brand is built upon the founding principles of giving back and making a difference in the world. Beauty that draws you in, a heart that keeps you coming back.

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