Founded in 2020, Seven Retail is a House of Brands focused on making quality lifestyle services more accessible. With over 200 centers and growing, we operate across F&B, Education, Healthcare, and Lifestyle Services.
We are on a mission to make increasingly higher quality, premium lifestyle services accessible to everyone, helping people get more out of their paycheck so everybody can experience a higher standard of living.
Ready to take the next step in your career? Join us as a Brand Marketing Admin and discover what you can achieve at Seven Retail. Read on to learn more!
Your Day-to-Day- Monitor and report social media conversations, mentions, and brand sentiment.
- Manage customer inquiries, comments, and community interactions across social media.
- Coordinate social media content distribution according to the content calendar.
- Identify customer concerns, brand risks, and relevant audience insights for escalation.
- Collaborate with relevant PICs to resolve issues and maintain positive brand perception.
- Prepare regular social media monitoring and insight reports.
- Diploma/Bachelor’s degree in Marketing, Communications, or a related field.
- Familiarity with Instagram, TikTok, and social media community behavior.
- Experience in social media management, community engagement, or customer service is a plus.
- Strong written communication skills in Bahasa Indonesia.
- Detail-oriented, responsive, and organized in handling multiple tasks.
- Strong problem-solving and critical-thinking skills.
Skills Required
- Diploma or bachelor's degree in Marketing, Communications, or a related field
- Familiarity with Instagram, TikTok, and social media community behavior
- Experience in social media management, community engagement, or customer service
- Strong written communication skills in Bahasa Indonesia
- Detail-oriented, responsive, and organized when handling multiple tasks
- Strong problem-solving and critical-thinking skills
What We Do
In 2020, Seven Retail was established as a House of Brands, integrating multiple business units under one cohesive strategy for lifestyle, F&B and education. Each new venture is meticulously crafted to become a leader in its category, maintaining the company's commitment to quality, accessibility, and aggressive innovation. We are on a mission to make high-quality, exceptional lifestyle experiences accessible, helping people get more out of their paycheck so everybody can experience a higher standard of living. Over 200 outlets to date with +1 new store added every other day. Creating several new brands into new categories every single year. We rapidly iterate, constantly reinvent, and obsessively experiment when it comes to product innovation and consumer experience. Check out our website and come experience our brands for yourself!
