This is a remote position.
- Manage client accounts with focus on retention, value-add, and communication (KPI: churn rate under 5% per pod/month)
- Oversee 2 international reports and up to 2 Jr. Brand Managers; ensure accountability, proper delegation, and weekly check-ins
- Conduct weekly 1:1s, team huddles, and structured calls to align with reports and leadership
- Learn brand strategies quickly, identify pain points, and create tailored client plans
- Lead clients through MAG processes, ensuring deliverables, milestones, and consistent daily communication
- De-escalate issues with facts and solutions; proactively build client trust to prevent problems
- Be prepared for client meetings with clear agendas, notes, and sales-focused discussions
- Maintain organized Asana boards (max 65 tasks) and QA deliverables for accuracy before client presentation
Requirements
- 1+ years of Amazon Seller Central experience or comparable knowledge (flat files, inventory, FBA, reinstatements, case filing, PPC, brand registry, SEO, Helium10, keyword research, etc.)
- Familiarity with key Seller Central functions; not required to be an expert in all areas but willing to learn and train staff
- Strong preference for 1+ years of agency experience; able to handle multiple demands and shifting priorities
- Proven management experience, including direct reports, hiring, performance management, and staff development
- Ability to lead teams, solve issues, and anticipate organizational needs
- Comfortable in fast-changing environments; skilled at multitasking and ensuring task completion
- Proficiency with workplace tools such as Zoom, Slack, and Asana (or similar platforms)
- Strong project management skills and a passion for organizing, planning, and execution
- Experience managing client accounts, leading calls, and maintaining frequent client communication to drive sales
- Independent, people-focused, tech-savvy, and passionate about eCommerce growth
- A dual-monitor setup is required (at least 8GB of RAM)
- Must have at least 25 MBPS internet speed
Benefits
- Competitive salary!
- Generous PTO, sick time, and 7 paid company holidays
- 401(k) with a 4% match
- Health insurance coverage – 60% company contribution, starting day 91 of employment
- Fun, fully remote culture – community-focused and team-oriented environment
- Opportunity to run your own Amazon selling business using company resources – we encourage entrepreneurs, and many of our employees have their own selling accounts
- Unlimited learning and growth – if you meet and exceed our core values and drive sales, you’ll have ongoing opportunities to grow, advance, and earn more
Skills Required
- 1+ years of Amazon Seller Central experience (flat files, inventory, FBA, reinstatements, case filing, PPC, brand registry, SEO, Helium10, keyword research)
- Familiarity with key Seller Central functions and willingness to learn/train staff
- Strong preference for 1+ years of agency experience
- Proven management experience including direct reports, hiring, performance management, and staff development
- Proficiency with Zoom, Slack, and Asana (or similar platforms)
- Strong project management skills (organizing, planning, execution)
- Experience managing client accounts, leading calls, and maintaining frequent client communication to drive sales
- Dual-monitor setup required (at least 8GB of RAM)
- Minimum 25 MBPS internet speed
What We Do
Want a job? https://myamazonguy.com/jobs Hire us: https://myamazonguy.com/contact My Amazon Guy is a 300+ client full-service Amazon Agency in Atlanta, Georgia. We grow hack sales through traffic and conversion improvements. PPC, SEO, Design, Catalog Merchandising, and more are all in-house. My Amazon Guy is the Wikipedia of Amazon knowledge, with more than 1,100 videos on how to sell on Seller Central Khan Academy style. We specialize in: -Launching new brands & products -Helping wholesalers/manufacturers get started. -Taking retailers to the next level through digital marketing -Driving traffic & Sales Hourly education sessions are also available: https://myamazonguy.com/book-a-coaching-call/ Full-Service Amazon Management Growing Amazon sales is what we’re best at. Our full-service management includes all the core services your business needs to succeed on Amazon and access to our entire team of Amazon experts. PPC Our PPC management is specialized for each client and includes hands-on advertising specialists and our MAGADS system. SEO Our 4-phase Amazon SEO plan is best-in-class and will show dramatic results in search rankings in 90 days. Design Our designers specialize in designing for Amazon – this includes A+ Content, Brand Stores, & graphics. Catalog We fully optimize titles, bullets, and back-end search terms to ensure search rankings.
