The Role
About CloudWalk:
We are not just another fintech unicorn. We are a pack of dreamers, makers, and tech enthusiasts building the future of payments. With millions of happy customers and a hunger for innovation, we're now expanding our neural network - literally and metaphorically.
At CloudWalk, design is at the core of our brand. We believe in the power of storytelling, cutting-edge technology, and AI-driven creativity to shape the next generation of fintech experiences. Our Brand Team is responsible for building and evolving the visual identity and narratives of CloudWalk, InfinitePay, and JIM.com, crafting compelling brand experiences that stand out in a competitive global market.
About the Role
We are looking for a copywriter who is as strategic as they are creative — someone who blends storytelling with systems thinking, and uses AI daily to push the boundaries of what’s possible in brand and content.
This is not a traditional copy role. You’ll work at the intersection of creative, data and automation, helping to craft narratives that scale, evolve, and resonate. From campaigns and product launches to experiments and day-to-day messaging, you’ll help shape how our brands speak and connect with the world — faster, smarter, and more distinctively. You’ll use AI tools to prototype ideas, generate insights, expand voice and tone, and build modular content systems.
You'll collaborate closely with Product Design, Craft, Audiovisual, Growth, and Content teams to build powerful stories that scale with speed and soul.
What You’ll Do
- Collaborate on developing brand plan, identifying key moments and opportunities around the cultural calendar to develop activations and creative campaigns.
- Be the driving force behind brainstorming sessions, contributing imaginative ideas and unique angles to fuel creative campaigns and initiatives. Collaborate with designers, and other creatives to develop concepts that are both fresh and impactful.
- Develop narratives, messaging frameworks, and strategic concepts that evolve and scale our brand voice across channels and touchpoints. Help define and document voice and tone guidelines for our brands, using AI to create adaptable systems for scaling language.
- Use AI tools (ChatGPT, Claude, Perplexity, MidJourney, Kling, RunwayML, VEO3, ElevenLabs, Cursor, etc.) to ideate, write, adapt, test and iterate creative content with speed and quality
- Develop concepts and outstanding copy for a diverse range of platforms and projects, including campaigns, scripts, product launches, editorial pieces and social content that drive awareness and action
- Prototype ideas and creative directions using automation and AI workflows — from copy generation to creative concepting and content testing
- Collaborate across disciplines (Growth, Product, Design, Content) on the development, creation and production of world-class campaigns, integrating copy into scalable, high-impact experiences.
- Track emerging trends in AI, storytelling, and digital culture to bring fresh thinking and edge to our creative process
What You Need to Succeed
- A portfolio that shows sharp thinking, craft in writing, and adaptability across formats. Bonus points: showcasing AI-integrated design projects.
- Proven experience using AI tools to ideate, create or scale content. Proficiency with AI tools and platforms, and comprehensive knowledge to use it on a daily basis
- Ability to write across tones — from bold and emotional to clear and instructional - and to turn complex ideas into clear, powerful and engaging copy
- Ability to work in fast-paced, high-growth environments, managing multiple projects simultaneously.
- Fluent PT-BR, Advanced or fluent EN
- Passion for AI and innovation, always exploring new technologies to improve efficiency, creativity, and impact.
This Role Might Not Be for You If You:
- Are looking for a traditional copywriting role focused only on execution
- Don’t feel comfortable experimenting with AI, automation and fast iteration
- Prefer long approval processes over prototyping and learning by doing
- Are not interested in brand-building across disciplines
Join us at CloudWalk, where we’re not just engineering solutions; we’re building a smarter, AI-driven future for payments—together.
By applying for this position, your data will be processed as per CloudWalk's Privacy Policy that you can read here in Portuguese and here in English.
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The Company
What We Do
We are democratizing the payments industry in Brazil, by empowering entrepreneurs through technological, inclusive, and life-changing solutions. Based in Brazil, CloudWalk is a high-end global payment network built on modern technology and proprietary blockchain, focused in bringing a revolution to the payment ecosystem for small and medium-sized businesses. As a unicorn, the company has provided its customers with more than R$ 1 billion in savings by charging fair fees on its transactions and is now present in more than 300.000 businesses across 5.000 brazilian cities. With investors such as the Valor Capital Group, HIVE Ventures and Coatue, the company has already raised US$ 365.5 million in investments and R$3.4 billion in FDICs for anticipation of receivables in its network of financial solutions. In 2022, it was the only brazilian fintech to be featured in the "The Retail Tech 100" ranking by CB Insights, on the "Protection Solutions for Payments and Frauds".
