Brand Communications Specialist - Cotton On Womens Global Support Centre

Posted 18 Days Ago
Be an Early Applicant
Geelong, Victoria, AUS
In-Office
Entry level
eCommerce • Fashion • Retail
The Role
Supports brand communications campaigns, partnerships, influencer activity, media engagement, and customer activations. Collaborates with internal teams and creative partners to deliver on-brand communications, analyze campaign performance and market activity, identify opportunities, and strengthen customer connections while contributing to commercial results.
Summary Generated by Built In

Do you speak fashion? We're hiring, let’s chat!

ABOUT US

Born in Australia, loved around the world.

At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.

We’re playfully rebellious and always optimistic. Join our world and let's do good things together.

ABOUT THE ROLE

Join our Brand Communications team and help bring our brand to life through engaging campaigns, partnerships, and customer activations. You'll support the delivery of on-brand communications that grow awareness, strengthen customer connections, and drive commercial results.

Working closely with internal teams, creative partners, influencers, and media contacts, you'll help execute campaigns, analyse performance insights, and identify new opportunities to keep our brand relevant, engaging, and ahead of the curve.

SKILLS AND EXPERIENCE

•    Degree / qualification in relevant field i.e. PR, Social Media, Digital or similar 
•    Experience in a similar Brand Communications role i.e. PR, Social Media 
•    Ability to use analytical problem solving and research skills to identify areas of opportunity and provide insights on market activity 
•    High level of organisation, project management and planning skills  
•    Strong communications skills, with the ability to engage and influence key stakeholders at all levels 
•    Proficient abilities in MS Office

BENEFITS

•    Competitive salary 
•    Flexible working options & people-first leave initiatives
•    Access to our world-class Support Centre, with an in-house restaurant & state-of-the-art wellness centre featuring free gym & holistic health services
•    Subsidised onsite childcare centre 
•    50% off our Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie & Supre
•    24/7 Wellness support  – mental health, relationships, family + more
•    Local & Global career growth 
•    Discounts for you & your family – medical, travel, financial + more
•    Performance & Peak incentives to reward + recognise our team
•    Returnity - Paid program for new parents heading back to work
•    Bring your dog to work
•    Recognition, team connection moments & more!

Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at [email protected] so we may support you in completing the job application process.

Skills Required

  • Degree or qualification in public relations, social media, digital, or a related field
  • Experience in a similar brand communications, public relations, or social media role
  • Analytical problem-solving and research skills to identify opportunities and provide market insights
  • Strong organization, project management, and planning skills
  • Strong communication skills and ability to engage and influence stakeholders at all levels
  • Proficiency with Microsoft Office

Cotton On Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cotton On Group and has not been reviewed or approved by Cotton On Group.

  • Wellbeing & Lifestyle Benefits — Perks such as the 50% staff discount, wellness resources, and occasional gym or parking access are consistently positioned as strong advantages, especially for retail and early‑career roles. These lifestyle-oriented offerings contribute to a more appealing day-to-day experience.
  • Strong & Reliable Incentives — Incentive structures include performance incentives, recognition awards, and annual incentive trips linked to company programs. These mechanisms are framed as meaningful motivators that complement base compensation.
  • Flexible Benefits — Flexible scheduling, mobile scheduling tools, shift swaps, and digital leave management enable adaptable work patterns. This flexibility is particularly useful for students and casual workers.

Cotton On Group Insights

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The Company
HQ: Geelong, Victoria
10,370 Employees
Year Founded: 1991

What We Do

Our purpose has always been to make a positive difference in people’s lives, and our team and customers are at the heart of this. We started in 1988, with our first ‘shop’ being the boot of a Ford Bronco parked at The Beckley Market in Geelong, Australia. Inside? A stack of denim jackets; it was the start of something big. Our vision is to take our eight Aussie lifestyle brands to the world, delivering Good along the way. And we know that our responsibility goes far beyond selling great products. We work to prioritise people and the planet, while making products our customers love, ones that we can all be proud of. We’re a diverse bunch from all around the world who love to think big. We live for a challenge and give anything a go. We work hard and pride ourselves on creating an environment free from hierarchy and ego. One that promotes creativity and self-expression, allowing our team to do what they do best. We look after our people 24/7 – not just when they’re at work, but outside of it too. Since day one, our team members have been like great mates to us – and you look after your mates. We support and empower our team members to be the healthiest versions of themselves. And we keep it real, always. We’re customer-obsessed in everything we do, and believe us when we say the obsession is real! When you join our team, you’re part of something bigger – you’re here to be inspired, to learn, to do the right thing, and above all else, to make a positive difference. 20,000 people. 8 brands. 20 countries. 1,300 stores (and counting) and one life-changing Foundation. That's Cotton On Group.

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