Description
The Bookkeeping Specialist III provides day-to-day support to all Bookkeeping Specialists II and Bookkeeping Specialists. The Bookkeeping Specialist III is a detail-oriented problem-solver who provides services for our credit unions not related directly to our daily bookkeeping business. The Bookkeeping Specialist III will have full knowledge of the exception processing and general ledger posting and balancing held by the Bookkeeping Specialist II position, along with the knowledge needed to professionally and accurately maintain our credit union partner’s tasks as listed in the job function below. These services include, but are not limited to, month end services, conversion posting and balancing, daily auditing, Call Reports, and shared branching. They carefully and accurately maintain live credit union general ledger or member accounts. This serves our organization’s mission statement to protect our credit union members’ finances and to protect the credit union from error causing liabilities. This position will encompass future services developed by Xtend that pertain to exception processing and general ledger balancing.
What You'll Do
- Provide end-of-month services for credit unions; create an end-of-month (EOM) reconciliation packet; process could include:
a. 90-Day Delinquent Interest, negative shares and dividend posting and balancing.
b. Subsidiary and Investment posting and balancing, with quarterly market value updates where applicable.
c. Corporate account posting and balancing with corporate check clearing where applicable.
d. Participation income and other MISC posting as designated by credit union and managerial team.
2. Provide daily post-conversion bookkeeping services for newly converted credit unions.
3. Create processing guides and ROEs for newly converted or on-boarding credit unions.
4. Perform extra balancing projects for credit unions approved by Manager.
5. Maintain processing documents and records for servicing best practices or credit union changes.
6. Cross train on maintaining the stand-in services calendar.
7. Process stand-in or out of office coverage when called upon for bookkeeping overflow.
8. Enhance and maintain quality control standards.
9. Maintain a positive contribution as a member of the Bookkeeping Specialist III team and complete all tasks assigned by management to meet team objectives.
10. Maintain/add new credit unions on Xtend Shared Branching.
11. Process the daily audit for the Bookkeeping Specialist to ensure all daily exceptions are processed by deadline.
12. Process/Train on Quarterly 5300 Call Reports.
13. Responsible for providing backup support to the Bookkeeping Specialist and Bookkeeping Specialist II positions.
14. Other duties as assigned.
Requirements
What You Bring
- High School graduate or equivalent is required. Equivalent work experience equal to 1-2 years of prior office experience with a focus on bookkeeping or accounting services, operations, or leadership.
- Two-year degree in a business –related field or equivalent work experience is preferred.
- Excellent attention to detail and accuracy.
- Must be able to work during off-hours to get daily procedures completed.
- Ability to use discretion when dealing with sensitive or confidential data.
- Experience in accounting and/or bookkeeping working on credit union core data platforms is a plus.
- Must possess the ability to see and discern details at close range (typically within a few feet), necessary for tasks requiring visual precision. Excellent listening skills with the ability to accurately comprehend and follow verbal instructions.
- Proven written and verbal communication skills, with a focus on professionalism, clarity, and problem resolution.
- Manual dexterity and hand-eye coordination sufficient to perform repetitive data entry and precise document handling tasks.
- Experience with CU*BASE is preferred.
- Demonstrated initiative in growing job knowledge, understanding credit union mortgage operations, and strengthening analytical skills.
Skills Required
- High school diploma or equivalent and 1-2 years prior office experience focused on bookkeeping or accounting
- Two-year degree in a business-related field or equivalent work experience
- Knowledge of exception processing and general ledger posting and balancing
- Experience processing month-end services, conversion posting, daily auditing, Call Reports (5300), and shared branching
- Ability to work off-hours to complete daily procedures and meet deadlines
- Ability to use discretion when handling sensitive or confidential financial data
- Excellent attention to detail and accuracy
- Proven written and verbal communication skills and ability to create processing guides and train staff
- Manual dexterity and hand-eye coordination for repetitive data entry and precise document handling
- Experience with credit union core data platforms (CU*BASE experience preferred)
- Demonstrated initiative in growing job knowledge and analytical skills
What We Do
Xtend is a Credit Union Service Organization (CUSO) that was founded in 2002. We were imagined and created in Grand Rapids, Michigan. We can proudly say we are collectively owned by our clients, and we act as a shared resource for over 300 credit unions across the United States. We offer a wide range of products and services from our departments: Communications, Data Analytics, Contact Center, Bookkeeping, and Shared Branching. We are all about extending a helping hand including, driving leads and member engagement, analyzing your data, servicing members via phone or chat, and working the back-office.
