At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.
The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities.
Interested in joining us on our journey?
The Bodewell Training Support Assistant supports the development of technical training materials by editing content to ensure it aligns with guidelines established by the Technical Support team. This role includes reviewing and editing service guides, training materials, and related documentation to ensure consistency, clarity, and accuracy.PositionBodewell Training Support Assistant (Louisville, KY)LocationUSA, Louisville, KYHow You'll Create PossibilitiesResponsibilities:
Technical Editing
- Once a Service Guide has passed through peer-review amongst the Service Specialists
- Review written publication content to ensure it complies with GE Appliances specifications, including proper grammar, spelling, format, and logical information flow.
- Support the creation of a “Project Analysis” email by organizing notes and outlining content based on the Table of Contents
- Assist with reviewing Service Guides line-by-line to check for spelling, grammar, and basic formatting consistency.
- Use established editing checklists to identify potential issues and flag them for review by the Service Specialist or Senior Content Editor.
- Document and communicate identified edits or questions clearly so they can be addressed by the appropriate team members.
- Support the creation of a “Project Analysis” email by organizing notes and outlining content based on the Table of Contents
- Review written publication content to ensure it complies with GE Appliances specifications, including proper grammar, spelling, format, and logical information flow.
- Review submitted graphics to ensure compliance with image quality, size parameters, and that any additional effects or callouts are formatted correctly.
- Assist in coordinating feedback between Subject Matter Experts and editors to help move materials toward finalization.
- Provide summarized observations from checklist reviews to support the Senior Content Editor’s final evaluation and decision-making.
Other related duties as assigned:
- Assist in organizing and coordinating training sessions across various topics.
- Demonstrate initiative in completing assigned tasks and supporting team objectives.
- Support the preparation and adjustment of training materials based on guidance from the Service Network and leadership.
- Communicate effectively with team members and stakeholders across different levels of the organization.
- Maintain clear and professional written and verbal communication.
- Track and compile training data and provide updates to the manager as requested.
- Maintain a basic understanding of appliance functionality and repair concepts to support training efforts.
- Utilize Microsoft Teams to support communication, scheduling, and virtual training sessions.
Basic Qualifications:
- 0 to 3 years of experience in technical editing.
- Knowledge of Adobe Creative Suite, which includes Adobe InDesign, Adobe Photoshop, Adobe Illustrator and Adobe Acrobat.
- Strong degree of engineering and technical comprehension.
- Excellent verbal and written communication skills. Must demonstrate knowledge of correct grammar, both written and spoken.
- Strong attention to detail.
- Commitment to thorough analysis of all aspects of desktop publishing.
- General understanding of functionality and reporting with Raven 360, DevelopU, and EdCast LMS platforms for training and learning content and reporting deployment.
Preferred Qualifications:
- Bachelor’s degree in English, Journalism, Communications, or equal amount of time in related professional experience.
Working Conditions:
- Working conditions are normal for an office environment.
- Work may require occasional weekend and/or evening work.
- 20% travel required for domestic and/or international travel to customer sites/ plants, etc.
Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.
This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.
By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.
GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S
If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to [email protected]
GE Appliances Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GE Appliances and has not been reviewed or approved by GE Appliances.
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Healthcare Strength — Healthcare Strength: Health insurance and on-site wellness resources are presented as strong aspects of total rewards, with medical, dental, vision, and mental health support seen as valuable inclusions.
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Retirement Support — Retirement Support: The 401(k) with company matching is highlighted as a solid pillar of compensation, reinforcing long-term financial security for many roles.
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Leave & Time Off Breadth — Leave & Time Off Breadth: Paid time off, holidays, sick time, volunteer time, and paid parental leave provide a broad leave framework that adds meaningful value beyond base pay.
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What We Do
GE Appliances, a Haier company and Affiliates (GEA), is more than a place to work. We imagine, design and build some of the world's best appliances. Our people strive to improve themselves, the company and the community—building challenging and rewarding careers along the way. We value diversity, teamwork, innovation and lean manufacturing. We work with some of the best people in the world who take pride in our products and thrive on challenges. More than a place to work, it is a place of opportunity, a place to grow and a place to develop your career.
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