Boarding Manager

Posted 3 Days Ago
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Lodi, WI, USA
In-Office
Junior
Pet
The Role
Manages daily operations of a pet boarding and daycare facility, including leading staff, overseeing animal care, maintaining safety and hygiene standards, handling customer interactions, managing bookings, coordinating medical care, and controlling inventory. Requires at least two years of relevant animal-care facility experience and one year of supervisory experience, along with flexible availability and the ability to lift up to 50 pounds.
Summary Generated by Built In

At Lodi Veterinary Care, we provide a safe, fun, and loving home-away-from-home for pets. We pride ourselves on top-tier animal care, cleanliness, and exceptional customer service. We are looking for a passionate, organized, and energetic Boarding Manager to lead our team and oversee daily operations.


The Boarding Manager handles the daily operations of our pet boarding and daycare facility. You will lead a team of animal caretakers, ensure the highest safety and hygiene standards, and interact directly with pet parents to deliver peace of mind.


Key Responsibilities

  • Team Leadership: Recruit, train, schedule, and motivate a team of kennel technicians and daycare attendants.
  • Operations Management: Oversee daily feeding, medication administration, exercise routines, and facility cleaning schedules.
  • Customer Service: Check pets in/out, handle inquiries, resolve customer complaints, and manage booking software.
  • Safety & Health: Monitor animal behavior and health, enforce safety protocols, and coordinate medical care if needed.
  • Inventory Control: Track and order food, cleaning solutions, and facility supplies within budget.

Qualifications

  • Experience: Minimum 2 years of experience in a pet boarding, veterinary, or dog daycare facility.
  • Management: 1+ years in a supervisory or leadership role
  • Skills: Excellent communication, conflict resolution, and basic computer proficiency.
  • Availability: Must be willing to work flexible hours, including weekends and holidays (peak boarding times).
  • Physical Ability: Able to stand for long periods and safely lift up to 50 lbs.

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team:

  • Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.

  • Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.

  • Health, dental, vision, life insurance, and mental health resources to support your overall well-being.

  • Generous paid time off and holidays, because your personal time matters.

  • A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees. 

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

Skills Required

  • At least 2 years of experience in a pet boarding, veterinary, or dog daycare facility
  • At least 1 year of supervisory or leadership experience
  • Excellent communication skills
  • Conflict resolution skills
  • Basic computer proficiency
  • Availability to work flexible hours, including weekends and holidays
  • Ability to stand for long periods
  • Ability to safely lift up to 50 pounds
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The Company
3,500 Employees
Year Founded: 2016

What We Do

AmeriVet Veterinary Partners is a veterinary services platform and network of more than 200 hospitals across the United States. It partners with veterinary practice owners through joint-venture and Top Company models, providing operational, administrative, and business support while preserving clinical autonomy, practice culture, and owner involvement. Its mission is to strengthen communities by enabling personalized, compassionate veterinary care for pets and their families.

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