BMS/OT Systems Engineer

Position Summary: This role is responsible for the oversight of the building management system infrastructure across a multi-property portfolio. This position ensures operational technology systems, networks, controllers, and supporting infrastructure are configured and maintained to provide secure, stable, and consistent performance. Responsible for optimizing system architecture, network integrity, controller polling, alarm structures, and programming standards.

Position Responsibilities: 

• Oversee the design, topology, and physical-to-logical mapping of our OT network architecture, ensuring secure and stable communication between field controllers, supervisory engines (e.g., Tridium Niagara), and enterprise systems.
• Proactively monitor and troubleshoot network bottlenecks, communication dropouts, IP addressing schemes, VLAN segmentation, and gateway performance across all sites.
• Fine-tune controller polling intervals, point mapping, parameters to reduce network traffic, minimize latency, and optimize real-time data throughput.
• Rebuild and govern enterprise-wide alarm routing, priorities, and notification matrices to eliminate nuisance alerts, reduce alarm fatigue, and ensure critical faults are immediately addressed.
• Enforce uniform programming templates, point naming conventions, and software standards to guarantee complete operational consistency from property to property.
• Partner closely with the Facilities team, leadership, and external vendors to coordinate OT initiatives, troubleshoot system issues, align technical solutions with operational needs, and support consistent performance across the property portfolio.
• Operate with a high level of discretion, professionalism, and sound judgment within a private household environment, maintaining strict confidentiality and minimizing disruption to residents, guests, and daily estate operations.
• Performs other duties as assigned

Essential skills and experience: 

• High school diploma and 6+ years of hands-on experience in building automation engineering, operational technology network design, system architecture, or a related field within commercial, industrial, or multi-site environments
• Advanced working knowledge of standard building automation and industrial communication frameworks and protocols
• Demonstrated mastery of major automation frameworks such as Tridium Niagara N4, Distech ECLYPSE, or equivalent platforms, and proficiency with standard industrial protocols
• Strong understanding of IT/OT network convergence, IP subnetting, managed switches, routers, and serial-to-ethernet communication gateways
• Excellent analytical, organizational and time management skills and a proven track record of creating documentation and maintaining order and reliability to systems
• Keen attention to detail, adaptability, dependability, and a willingness to take a hands-on approach to system troubleshooting and improvement

Valued but not required skills and experience: 

• Private estate/hotel/ hospitality/museum experience
• Specialized training and/or certifications beneficial

Physical demands and work environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands:  Extensive standing, walking, bending and heavy lifting. Occasional desktop computer work.  Driving of personal vehicle required to various locations. 
• Work environment:  Outdoor setting, rough terrain.  Occasional office/cubical setting work.  Noise level is moderate to loud.
• Travel:  Some travel required, often on short notice.

• General sign-off:  The employee is expected to adhere to and ensure compliance with all relevant OSHA safety regulations for all facility personnel; as well as all company policies, and to act as a role model in the adherence to policies. 

WHO ARE YOU?

You are a self-motivated, go-getter who takes extreme pride in their work. You require little supervision, and work well independently; but also enjoy being part of a team. You are detail oriented, and work well with structure and schedules; but you're fluid enough to change direction with little notice. You're open to feedback, because you always want to be just a little better than you were the day before. You think on your feet, and are an effective communicator - regardless of whether you're chatting with an intern or presenting to the CEO. You are able to manage multiple projects at once, and have great people management skills, for when it's time to delegate. You're professional, but don't take yourself too seriously and have an excellent sense of humor. You consider your profession more of a lifestyle than just a job - and are passionate about the career path you've chosen for yourself. You are open-minded, and willing to speak up when you have great ideas. You aren't afraid of change, and seek out opportunities to improve processes. You're comfortable leading (and completing) projects, and do so with a positive attitude. Your background likely consists of work on large properties, private estates, or in luxury hotels. You've taken on a lot in your career, and you're ready for your next challenge!

WHO ARE WE?

DFI is a private property management company dedicated to providing unparalleled Service Excellence to our clients. In support of our goal, we work hard to develop an amazing culture for our teams which extends far beyond a typical organization or benefits package. We offer many exciting programs that focus on developing the whole person - we work hard, play hard and know how to have FUN!

Why DFI?

• Fun, team-oriented environment
• Competitive salary and performance based bonus program
• 100% employer paid medical, dental, and vision insurance for employees and their dependents (with participation in our Wellness Incentive Program)
• 401(k) + match
• Generous vacation and personal time off allowance
• Charitable donation matching program
• Training and development opportunities
• Programs and activities to encourage a balanced lifestyle

This is a drug free workplace where all candidates are required to complete a background check and drug test before employment

DFI is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: DFI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at DFI are based on business needs, job requirements and individual qualifications, without regard to age, race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. DFI will not tolerate discrimination or harassment based on any of these characteristics.