Basic Function
Responsible for facilitating communication between Columbus City School’s English Language Learning (ELL) students and families through establishing an ELL family outreach, support, and education program. Must be bilingual in English and Haitian Creole
Responsibilities
- Work with CCS to identify and contact students and families who have disengaged from participation in school. This may include electronic communications, phone calls, and safe door to door visits.
- Identify and support student and parents initial and ongoing needs related to technology and technology access. This may include assisting in obtaining district-issued chrome books or hotspots as well as using learning platforms and parent portals.
- Provide training and education to families in school procedures, technology and public health related health and safety measures
- Create and implement a comprehensive parent information including but not limited to enrollment, school rules, parent rights, parent responsibilities, etc.
- Assist with establishing and maintaining relationship and communication with youth and parents and staff regarding student’s needs and progress.
- Provide interpreting services for parents and schools for informal meetings.
- Provide translating of district and school documents designed to inform parents such as letters, bulletins, announcements, calendars, notices, webpage information, articles, flyers, newsletters, community resources communication, curricular, technology ,food services communication, special education, etc. as required CCS and/or ETSS.
- Perform other duties as required by Youth Program Manager.
- Attend staff meetings, trainings, and program special events.
Skills
Oral communication skills Professionalism Interpersonal
Written communication skills Flexible Team Player
Organization Bilingual Computer skills
QualificationsEducation
College degree preferred. Some college required and willingness to continue professional development.
Qualifications/Experience
- Must be Fluent in English and in specified language, particularly in the areas of Speaking, Reading and Writing
- Must have flexibility to work some evenings and weekends as during parent and/or community events
- Experience in the use technology and the use of Office Word/Excel/Publisher
- Strong communication and public speaking skills in English and specified language
- Must have own reliable transportation
- Ability to work positively with other parents and CCS staff
- Ability to take initiative in coordinating and organizing activities and events
- Ability to accurately collect, organize and maintain data and information for reports
- Previous experience working with families, and experience working with diverse populations.
Skills Required
- Some college education
- College degree
- Fluency in English and Haitian Creole, including speaking, reading, and writing
- Flexibility to work some evenings and weekends for parent or community events
- Experience using Microsoft Word, Excel, and Publisher
- Strong communication and public speaking skills in English and Haitian Creole
- Own reliable transportation
- Ability to work positively with parents and school staff
- Ability to coordinate and organize activities and events
- Ability to accurately collect, organize, and maintain data and information for reports
- Previous experience working with families and diverse populations
What We Do
Ethiopian Tewahedo Social Services (ETSS) is a community-based 501(c)(3) serving refugees, immigrants, and low-income families in Central Ohio. It helps newcomers establish roots and become self-sufficient through education, English-language and job-preparation programs, youth and family services, health and mental-wellness navigation, supportive services, cultural programming, and community integration. Its mission emphasizes improving quality of life while fostering healthy, self-reliant participation in American society.
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