SalesJack is the leading sales platform for independent businesses in the construction supply industry. Our customers are the backbone of the industry, driven by blue-collar, entrepreneurial teams who have been underserved by technology for too long. With SalesJack, these companies finally have the tools to compete head-to-head with larger rivals.
Our founding team brings experience from Uber and the construction industry, giving us a unique perspective on the challenges our customers face and how to solve them. We're committed to sustainable growth, building a long-term business that can have a lasting impact on this massive and vital industry.
We are looking to hire a Business Operations Manager to help us scale the company across customer setup, revenue operations, product operations, and internal processes. This is a broad, high-impact role for someone who is analytical, operationally strong, customer-oriented, and excited to use modern tools, including AI, to build systems from the ground up.
What You'll DoWork directly with the founders across customer operations, revenue operations, product, and internal systems:
Help onboard and set up new customers, making sure they are configured properly and ready to succeed on SalesJack.
Support revenue operations, including CRM workflows, pipeline reporting, customer data, and internal dashboards.
Partner with the product team by surfacing customer feedback, documenting workflow gaps, and helping prioritize improvements.
Use data to identify trends, improve processes, and help the team make better decisions.
Build lightweight playbooks, documentation, and operating systems that help the company scale.
Leverage AI tools to improve internal workflows, customer support, data analysis, and operational efficiency.
Jump into ambiguous problems across the business and bring structure, ownership, and follow-through.
Have experience in business operations, revenue operations, customer operations, product operations, implementation, consulting, or a similarly cross-functional role.
Are highly organized and detail-oriented, with strong follow-through.
Are analytical and comfortable working with SQL, spreadsheets, CRMs, dashboards, and business metrics.
Are excited about using AI tools to move faster, automate repetitive work, and improve business processes.
Can work directly with customers while also digging into systems, workflows, data, and product details.
Have a builder mindset: scrappy, practical, comfortable with imperfect processes, and excited to create structure.
Thrive in fast-paced, ambiguous early-stage settings.
Communicate clearly with both technical and non-technical audiences.
Experience at an early-stage B2B SaaS company.
Experience or interest in the construction, building materials, distribution, or industrial supply industries.
Skills Required
- Experience in business operations, revenue operations, customer operations, product operations, implementation, or consulting
- Proficiency with SQL
- Proficiency with spreadsheets (Excel or Google Sheets)
- Experience with CRMs and CRM workflows
- Experience building dashboards and pipeline/reporting metrics
- Comfort using AI tools to automate workflows and analyze data
- Highly organized, detail-oriented, with strong follow-through
- Analytical mindset and comfort working with business metrics
- Ability to work directly with customers and cross-functional teams
- Clear communicator with technical and non-technical audiences
- Experience at an early-stage B2B SaaS company
- Experience or interest in construction, building materials, distribution, or industrial supply
What We Do
SalesJack: The Modern Sales & Analytics Platform for Building Materials Retailers 🏗️📊 In today's competitive landscape, building materials retailers need the right tools to make data-driven decisions, engage customers effectively, and streamline their sales processes. That's where SalesJack comes in - the go-to sales and analytics platform for the lumber and building materials industry. With SalesJack, you can: 📈 Gain Actionable Insights with Dynamic Analytics -Real-time data connections to your ERP (Epicor, ECI, DMSI) -Intuitive dashboards to track key metrics and make data-driven decisions -Identify trends, spot opportunities, and optimize your sales performance 📩 Elevate Your Marketing with Targeted Messaging -Plug-and-play templates to quickly create professional marketing assets -Automation tools to streamline your campaigns and customer journeys -Segment your audience for highly relevant, personalized messaging 🤝 Build Strong Relationships with Integrated CRM -Centralized lead and customer management in one platform -Stay on top of touchpoints with reminders and notifications -Integrated e-mail/phone capabilities to manage all your communications seamlessly in one place With SalesJack, you can unlock the full potential of your business. Harness the power of analytics, deliver impactful marketing, and cultivate lasting customer relationships. Ready to accelerate your growth? Visit salesjack.com to learn more and request a demo today!
