Bioprocessing Sales Specialist

The BSS will own strategic opportunity development in the assigned territory, build multi-level relationships with technical and commercial stakeholders, and collaborate with BAM/Inside Sales, Field Applications, Product Management, Marketing, Customer Service, Operations, and Quality to accelerate funnel creation, shorten sales cycles, and improve customer outcomes.

Sales & Business Development 

• Drive revenue growth and funnel development for KrosFlo small scale TFF systems, including KR2i, FS-15, KMPi, FS-500 and related RPM-enabled configurations. 

• Develop and execute territory and account plans for [Insert Location / Territory], prioritizing whitespace, strategic accounts, active opportunities, and consumables pull-through. 

• Identify customer needs across process development, scale-up, UF/DF, concentration, diafiltration, and process intensification workflows; position Repligen solutions accordingly. 

Technical & Domain Expertise 

• Apply deep understanding of TFF, UF/DF, hollow fiber and flat sheet cassette applications, flow paths, filters, automation, and process control to shape customer solutions. 

• Explain how KrosFlo systems provide modular, plug-and-play configurability through components such as KF Comm 2 software, scales, sensors, auxiliary pumps, Konduit, ABV, and integrated process monitoring. 

• Connect system selection to customer process volume, pressure, flow-rate, membrane area, filter format, and scale-up needs across KR2i, FS-15, KMPi, and FS-500. 

Strategic Customer Engagement 

• Build multi-level relationships with process development, manufacturing sciences, operations, procurement, quality, and leadership stakeholders. 

• Lead qualification discussions that clarify technical requirements, success criteria, decision process, procurement pathway, budget, timeline, and key buying influences. 

• Create a compelling value proposition around process efficiency, reproducibility, automation, data visibility, reduced manual intervention, and improved process confidence. 

Opportunity Management & Sales Rigor 

• Maintain a healthy multi-quarter Salesforce funnel with clear next steps, opportunity stage discipline, close plans, risk mitigation, and accurate forecasting. 

• Prospect proactively and strategically, using territory plans, install base insights, lead follow-up, customer workflow triggers, and competitive displacement opportunities. 

• Lead structured deal reviews, pre-mortems, and post-win learnings to increase win rate and share best practices across the commercial organization. 

Cross-Functional Collaboration 

• Orchestrate internal resources across BAM/Inside Sales, FAS, Product Management, Marketing, Customer Service, Service, Operations, and Quality to support complex customer opportunities. 

• Act as a bridge between the field and headquarters by translating voice-of-customer feedback into actionable insights for product roadmap, applications support, enablement, and commercial execution. 

• Partner with FAS and applications experts to determine when on-site demos, in-house demos, video demos, or applications support are required. 

Enablement & Indirect Leadership 

• Serve as a subject matter resource for peers, BAM/Inside Sales, and cross-functional teams on KrosFlo TFF positioning, qualification, competitive differentiation, and opportunity development. 

• Contribute to onboarding, playbooks, sales tools, training, and best-practice sharing that improve commercial consistency and customer experience. 

• Model CRM discipline, preparation rigor, customer follow-up, and cross-functional accountability consistent with Repligen’s sales operating mechanism. 

Reporting & Market Intelligence 

• Provide regular sales reports, forecasts, market observations, competitive insights, and customer feedback to commercial leadership. 

• Monitor market, regulatory, technology, and competitor trends in TFF, UF/DF, automation, single-use systems, and process analytics to inform territory strategy. 

Qualifications 

• Bachelor's degree in Bioprocessing, Biotechnology, Chemical Engineering, Biochemistry, Life Sciences, Engineering, or related discipline; advanced degree preferred. 

• Typically 7+ years of related commercial, technical sales, applications, or bioprocessing experience; or 5+ years with a Master’s degree; or PhD with 2+ years; or equivalent experience. 

• Demonstrated success selling complex bioprocessing technologies, capital equipment, consumables, automation, filtration, or related workflow solutions. 

• Strong understanding of downstream processing, TFF, UF/DF, process development, scale-up, and single-use bioprocessing workflows. 

• Ability to translate technical requirements into a commercial value proposition and build compelling business cases for multi-stakeholder buying groups. 

• Proven ability to build and manage pipeline, forecast accurately, and execute disciplined territory, account, and opportunity plans. 

• Strong communication and presentation skills with the ability to engage scientific, technical, operational, procurement, and leadership audiences. 

• Willingness to travel within [Insert Location / Territory] to meet customers, support demos, participate in account strategy sessions, and attend industry events.