Billing System Engineering Manager

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

This engineering management role is an opportunity for a technologist with a passion for Linux and Ubuntu to build a career with Canonical and drive the success of the business. If you have an affinity for open source development, then you will enjoy working with some of the best people in the industry at Canonical.

The Commercial Systems unit has several areas of responsibility spread across six engineering teams, closely collaborating with other engineering and business teams at Canonical. Services designed, developed, and operated by the Commercial Systems unit are at the heart of Canonical business and Salesforce plays an integral role in it.

The Billing team’s mission is to develop an internal billing system, delivering a consistent billing experience to all Canonical customers across all products and services, and across all service delivery methods. This challenging assignment requires close cooperation with business departments to ensure our customers are billed accurately and reliably, while achieving the highest engineering standards expected of any engineering team at Canonical.

We are looking for an engineering manager with prior engineering experience in a high-level programming language, who strives for the highest engineering quality, seeks improvements, continuously develops their skills, and applies them at work. This is an exciting opportunity to work on a fairly unique solution and build expertise in billing and finance.

Location: This is a remote role that will require you to be based in the EMEA region.

• Lead, mentor, and hire a team of software engineers
• Seek improvements to established processes, designs, and engineering solutions

• Partner with business customers to understand business needs

• Collaborate on business analysis and technical designs
• Deliver engineering solutions

• Experience as a software developer in a high-level language - preferably Go or Python
• Experience as a hands-on engineering manager or a team lead
• Experience designing or implementing billing systems
• Excellent verbal and written communication skills in English
• Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment
• Ability to travel to international destinations for one week at a time, approximately 2-4 times per year. Locations prior to the global pandemic included New York, Seattle, London, Cape Town, Budapest, Berlin, Montreal, and Brussels

• Experience with Salesforce or NetSuite
• Experience in a business role such as sales, finance, or operations
• Bachelor's degree or equivalent in Computer Science or a related engineering field

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.

• Fully remote working environment - we’ve been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at ‘sprints’
• Priority Pass for travel and travel upgrades for long haul company events

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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