Billing Supervisor will be responsible for managing a team of billing and support staff to ensure that successful operational procedures are being adhered to as well as coordinate the work among the team members to ensure accuracy, timeliness as well as cross training within the department.
Billing Supervisor responsibilities and essential job functions include, but are not limited to the following:
- Coordinates scheduling, backup coverage and allocating team members to specific tasks based on the department's needs
- Maintains levels of productivity through self-direction, goal setting, feedback and accountability.
- Analyzes and evaluates issues to identify root cause with emphasis placed on streamlining and automation
- Monitors and mentors to encourage further development of each team member's technical abilities
- Creates, improves, and documents processes
- Develops and reports metric information to management
- Understanding and working with software that supports the Domestic (Mcleod), International (Cargowise) and Warehouse billing (Deposco) as well as any other billing software
- Ensures the accuracy and timeliness of billing with accountability to DSO to allow collections to take place timely and accurately
- Works closely with both the AR/Collections team and the Billing Analysts to resolve any billing discrepancies or other AR issues
- Interfaces with multiple departments such as the Sales, Warehousing, Accounts Receivable, Credit, Collections, and Accounts Payable teams
Fosters a strong and positive communication between external and internal customers
Qualifications, Knowledge, Skills, and Abilities:
High School Diploma/GED required
Associates degree in Accounting or Finance or the equivalent preferred
2+ years leadership/supervisory experience preferred
- 2+ years’ relevant work experience
- Must be organized, have keen attention to detail, and be accurate
- Ability to train and mentor staff for career development
- Knowledge of general accounting practices including billing requirements, account receivable, accounts payable and cash management
- Strong analytical and problem-solving skills
- Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service
- Previous experience in transportation or logistics preferred
- Proficient computer skills including Microsoft Outlook, Word and Excel
Ability to read, write, and speak English fluently
R+L Global Logistics will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Global Logistics will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for an assessment or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law.
Skills Required
- High school diploma or GED
- Associate degree in Accounting or Finance, or equivalent
- 2+ years of leadership or supervisory experience
- 2+ years of relevant work experience
- Organization, attention to detail, and accuracy
- Ability to train and mentor staff
- Knowledge of billing, accounts receivable, accounts payable, cash management, and general accounting practices
- Strong analytical and problem-solving skills
- Ability to work under pressure and meet deadlines while providing customer service
- Previous transportation or logistics experience
- Proficiency with Microsoft Outlook, Word, and Excel
- Fluent English reading, writing, and speaking skills
What We Do
We empower businesses worldwide to ship smarter. R+L Global Logistics strives to provide the best freight solutions and logistics services to our customers. We offer the highest quality domestic and international transportation services including Full Truckload (FTL), Intermodal/Rail, Expedited/Domestic Priority, Service to and from Mexico and Canada, Trade Show, Supply Chain Management, High Value/High Risk Cargo, Warehousing and Fulfillment, Value Added, Customs Brokerage and more. We focus on customer requirements in order to meet the challenges of today’s business demands. Our ability to create solutions through a wide range of transportation outlets allows R+L Global Logistics to be your complete global transportation solution.
