OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our tele-health support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
Our Company CultureWe have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.
About the Role
OpenLoop is looking for a Billing Specialist to join our team remotely or at HQ in Des Moines, IA. In this role, you will be responsible for processing membership fee payments, monthly billings for staffing services, ensuring compliance with healthcare regulations, and supporting the finance team with reporting and analysis. This role is perfect for someone who thrives in a fast-paced startup environment, has excellent attention to detail, and is passionate about improving healthcare operations.
What You'll Do
- Prepare, review, and submit accurate membership fee payments to partners in a timely manner.
- Manage accounts receivable, including posting payments, responding to inquiries, and following up on outstanding claims.
- Ensure compliance with payer requirements, industry regulations, and company policies.
- Collaborate with providers, patients, and internal teams to resolve billing discrepancies.
- Generate financial and operational reports related to billing and collections.
- Support process improvements and automation initiatives to streamline billing processes.
- Other duties as assigned.
Who You Are
- 3 years of experience in revenue billing operations, healthcare finance, or revenue cycle management (startup experience a plus).
- Exceptional attention to detail and organizational skills.
- Strong customer service skills with a proven ability to support both internal and external stakeholders.
- Ability to work independently while thriving in a collaborative, fast-paced environment.
- Strong problem-solving and communication skills.
- Experience with high volume billing operations, i.e. different billing schedules, periods, and contract terms
- Experience in a health-tech or digital health startup.
- Knowledge of compliance frameworks (HIPAA, CMS regulations, is a plus)
- Familiarity with automation tools and reporting dashboards.
Our Benefits
In addition, for salaried positions you would also be eligible for:
- Medical, Dental, and Vision plans
- Flexible Spending/Health Savings Accounts
- Flexible PTO
- 401(k) + Company Match
- Life Insurance, Pet insurance, and more
Sound like a good fit? We’d love to meet you.
OpenLoop Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OpenLoop and has not been reviewed or approved by OpenLoop.
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Healthcare Strength — Salaried U.S. roles list medical, dental, and vision coverage with FSA/HSA options and supplemental life and pet insurance, signaling a well-rounded core package. Employer materials position these benefits as competitive for U.S.-based employees.
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Leave & Time Off Breadth — Flexible PTO is included for salaried positions, with some locations noting “unlimited vacation.” This breadth indicates time-off policies designed to support flexibility.
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Retirement Support — A 401(k) with company match is offered to U.S. salaried staff. This provides foundational retirement support aligned with typical startup packages.
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What We Do
OpenLoop is a health tech leader delivering full-stack, white-labeled clinical support to companies scaling virtual care services across the nation. Founded with the vision to bring healing anywhere, OpenLoop’s solutions are thoughtfully designed to simplify telehealth delivery across an expansive array of specialties, in all 50 states. #HealingAnywhere #OpenLoopNetwork
