Billing Specialist
Location: Long Beach, CA
City Light & Power (CLP) is a company at the forefront of the modern-day electric utility industry. We are a Subcontractor for a major utility provider in Southern California. At CLP, Operations & Maintenance, we provide the best service, and we know that starts with the quality and professionalism of our workforce. We are seeking a Billing Specialist to join our team at our Long Beach location. Flexibility to work some time at the Upland location is preferred, but not required.
If you are a highly motivated, energetic, and hardworking individual seeking a place to grow your administrative career, this position may be for you. We are seeking a candidate that demonstrates keen attention to detail who can prioritize and multi-task in a fast-paced environment.
The Billing Specialist will process service confirmations via web-based platform (Supplier Portal) for completed contract work, and monitor all key functions related to service confirmation transactions to assure they’re accurate and processed in a timely manner.
Duties and Responsibilities:
- Collect completed packages and unit timesheets from GF and scan documents to Vdrive.
- Audit completed packages by confirming all required documents have been received and have been properly completed
- Quality review completion photos of construction vs job scope to confirm completion of work
- Manage Incompletes
- Work with General Foreman and monitor resolution of incompletes
- Record information related to incompletes in WOS
- File completed packages (banker boxes) and coordinate delivery to main officE.
- Confirm all supporting documentation is received from Closeout team to properly submit service confirmations and change orders.
- Create and submit service confirmations and change orders via web-based billing platform (Supplier Portal).
- Communicate with Field and Closeout Teams via email regarding issues related to billing delays.
- Monitor status of service confirmations and change orders, and initiate communications to resolve issues related to returned service confirmations.
- Communicate with customer on delays regarding billing review and approval.
- Update database records with all pertinent billing information.
- Submit completed work package via SharePoint per customer specification
- Other duties as assigned.
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Skills and Qualifications:
- HS Diploma or equivalent required.
- One (1) year of previous billing experience preferred. Utility industry experience a plus.
- Ability to type 40+ WPM.
- Able to meet strict deadlines
- Excellent attention to detail and organizational and digital filing skills.
- Intermediate proficiency of Adobe Acrobat and Microsoft Office and Outlook preferred
- Excellent customer service and strong written and verbal communication skills
Schedule: Monday - Friday: 6:00 am to 2:30 pm. Flexibility to spend some work hours as needed at the Upland office is preferred.
Work Authorization/Security Clearance:
- You must be able to work in the US without sponsorship.
- Valid Driver’s License required.
Compensation & Benefits:
- Hourly: $24.00 to $28.00 based on experience
- City Light & Power offers an excellent benefits package including health, dental, life insurance, 401(k), profit sharing, Paid Time Off, and holidays.
To learn more, visit our website: https://www.clpinc.com/
We are proud to be an Equal Opportunity Employer Veterans/Disabled. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Skills Required
- High school diploma or equivalent
- One (1) year previous billing experience
- Type 40+ WPM
- Ability to meet strict deadlines
- Excellent attention to detail and organizational and digital filing skills
- Intermediate proficiency with Adobe Acrobat, Microsoft Office, and Outlook
- Excellent customer service and strong written and verbal communication skills
- Valid Driver's License
- Authorization to work in the US without sponsorship
What We Do
City Light & Power, Inc. is at the forefront of today's electric utility industry. We incorporate all industry standards for construction, operation, and maintenance. Our primary focus is the lease or ownership of utility infrastructure systems. We work directly with customers to create a platform that best fits their needs. Our partnerships with the Federal Government and Municipalities' stretch across the United States, basing our success on the favorable responses we receive from our clients. We pride ourselves on structuring an agreement that clearly accomplishes the goals and needs of our customers. Our Mission is to provide our customers with the best possible service, allowing them to focus on their core mission. We're committed to providing the highest quality of service to our customers. We strive to achieve success in delivering prompt and efficient services while still exceeding our customers' expectations.
