Billing Specialist I

Posted Yesterday
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Hiring Remotely in Cherryville, NC, USA
In-Office or Remote
17-25 Hourly
Entry level
Automotive • Information Technology • Logistics • Software
The Role
Processes, codes, audits, and indexes invoices for Cox Fleet billing operations. Contacts service providers to resolve discrepancies, verifies customer approval limits, completes WACC reviews, processes rebills, performs VMRS coding and costing, handles purchase order inquiries, and supports billing workflows and overflow calls. Requires strong attention to detail, accuracy, organization, and comfort managing high volumes of work.
Summary Generated by Built In

Company

Cox Automotive - USA

Job Family Group

Finance

Job Profile

Billing Specialist I

Management Level

Individual Contributor

Flexible Work Option

Can work remotely anywhere in the specified country

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

We are seeking a detail - oriented Billing Specialist I to join our Billing team in Cherryville, NC or remote. This role is responsible for ensuring accurate billing processes and effective communication with service providers and team members. This role is for our unprocessed team calling for service provider invoices.

The Billing Specialist I plays a key role in supporting accurate and timely billing operations for the Cox Fleet. This position is responsible for coding, auditing, and processing invoices, resolving discrepancies with service providers, and ensuring billing workflows are completed efficiently. This role is ideal for someone who is detail-oriented, organized, and eager to grow within a fast-paced billing environment.


Responsibilities:

  • Contact service providers regarding invoice discrepancies or inquiries.
  • Determine and mark invoices as Work & Cost Complete (WACC).
  • Audit reviews the invoice to make sure there are no discrepancies and verifying we have the customers approval limit to proceed.
  • Drag and drop invoices into appropriate events within the system.
  • Execute TMCare resets as applicable.
  • Process rebills for Roadside and TMCare services
  • Index invoices into the workflow system.
  • Perform VMRS coding and costing of invoices, and audit invoices to ensure correct billing.
  • Respond to Purchase Order (PO) line inquiries and handle overflow calls.
  • Undertake additional duties as assigned within the Billing department.

Minimum Qualifications

    • High School Diploma or GED

Preferred Qualifications

    • Experience using computers and office equipment for data entry, faxing, emailing, and document copying
    • Prior experience with VMRS coding and billing is a plus
    • Strong attention to detail and ability to manage high volumes of work accurately
    • Comfortable working in a fast-paced, team-oriented environment

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
In California and Washington, we will consider non-driving candidates who use alternate means of transportation in accordance with applicable law.
 
Application Deadline: 10/22/2026

Skills Required

  • High School Diploma or GED
  • Experience using computers and office equipment for data entry, faxing, emailing, and document copying
  • Prior experience with VMRS coding and billing
  • Strong attention to detail and ability to manage high volumes of work accurately
  • Comfort working in a fast-paced, team-oriented environment
  • Pass a pre-employment drug test
  • Be authorized to work in the United States without current or future sponsorship; no OPT, CPT, STEM/OPT, or visa sponsorship

Cox Automotive Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cox Automotive Inc. and has not been reviewed or approved by Cox Automotive Inc..

  • Healthcare Strength — Health coverage is described as robust, encompassing medical, dental, vision, and mental‑health resources. Wellness and wellbeing programs further enhance the value of the package.
  • Retirement Support — Retirement offerings feature a competitive employer match and well‑supported plan structure that stand out within total rewards. These elements are viewed as adding meaningful long‑term value.
  • Parental & Family Support — Paid parental leave and family‑building resources, including adoption and fertility support, are emphasized. Childcare and caregiving supports reinforce a family‑friendly package.

Cox Automotive Inc. Insights

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The Company
HQ: Atlanta, GA
Year Founded: 1898

What We Do

Cox Automotive is a global automotive services and technology provider that offers a comprehensive suite of solutions for car shoppers, auto manufacturers, dealers, lenders, and fleets.

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