Billing Specialist - Bilingual (EN/FR)

As a recognized national law firm, we support, grow, and impact our communities through our work. We help entrepreneurs, companies, and professionals shape and build the Canadian economy.

When you start a career with Miller Thomson, you join a firm that puts its people first. We provide the opportunity to influence the course of your career, community, and workplace with the support and backing of a national organization. While teamwork and collaboration are hallmarks of our culture, we accept and encourage individuality. You can expect a friendly, safe, and supportive environment where your colleagues will rally around to help you succeed.

Find the spark that will propel your career to new heights. Apply today to join a firm that is dedicated to you.

We are seeking a Bilingual Billing Specialist to join the team in any of our offices!

The Billing Specialist is responsible for managing the full billing cycle, ensuring accurate and timely invoicing in accordance with client agreements and firm policies. The role also includes analyzing and validating billing rates, rate arrangements, and client-specific requirements to ensure compliance and billing accuracy. Working closely with lawyers, legal assistants, clients, and finance teams, the Billing Specialist plays a key role in supporting the firm's financial success. This position reports directly to the Senior Manager, E-Billing & Billing Operations.

Key Responsibilities:

Invoice Preparation and Processing

• Prepare and send client invoices.
• Verify billing details and rates.
• Ensure compliance with client billing requirements.

Billing Review and Quality Control

• Validate billing data and correct discrepancies.
• Ensure invoice accuracy and compliance.

Billing Adjustments and Corrections

• Invoice cancellations.
• Re-bills.
• Write-offs.
• Rate corrections.
• Tax adjustments.

Client and Internal Communication

• Respond to billing inquiries from clients.
• Explain adjustments.
• Coordinate with Lawyers, partners, regarding billing matter.
• Develop strong relationships with all departments.

Accounts Receivable Support

• Assist with collection efforts by reviewing outstanding invoices.
• Support aging analysis and dispute resolution.
• Work with collections teams to recover overdue payments.

Compliance and Reporting

• Ensure compliance with contracts and billing policies.
• Prepare billing reports.

What You'll Bring:

• College diploma (DEC) or degree in Accounting, Finance, Business Administration, or a related field. 
• Equivalent combination of education and relevant billing experience will be considered.
• 3–5 years of experience in billing, invoicing, accounts receivable, or a related finance function.
• Bilingualism (French and English) is required, both written and spoken. 
• Experience working in a professional services environment (law firm) is an asset.
• Experience with electronic billing and client billing guidelines is preferred.
• Experience reviewing billing rates, client agreements, and invoice compliance requirements.
• Experience supporting collections activities and resolving billing disputes.
• Strong knowledge of billing processes, accounts receivable, and financial controls.
• Excellent verbal and written communication skills.
• Ability to work in a national environment and collaborate with colleagues across multiple offices.
• Ability to manage multiple priorities and meet deadlines.
• Intermediary Excel and Microsoft Office applications.
• Customer-service oriented with the ability to build strong relationships with internal colleagues and client.

What we offer:

We believe in the importance of a Total Compensation package, ensuring our mix of salary, benefits, and perks are competitive within the market as well as a work-life balance. We offer:

• A comprehensive Benefits package that includes Health, Dental and Vision Care, Employee Assistance Program, Life Insurance, Short Term and Long Term Disability Insurance, 3+ Weeks’ Vacation and 10 Personal Days;
• A Diverse and Inclusive Workplace;
• Flexible working options;
• Maternity Leave Top-up;
• A Firm matching Group Retirement Savings plan;
• An individual TFSA with low fund management fees and competitive investment options;
• Employee Assistance Program to support you and your family;
• A wellness spending account to foster employee well-being;
• Professional Development opportunities;
• Employee appreciation events;
• Charitable giving programs. 

Compensation:

We offer a market-leading total rewards package with the expected range of the annual salary to be between $58,980 - 77,606.

The final salary is influenced by the location of the incumbent and may fluctuate based on the qualifications, skills, and market considerations, ensuring alignment with internal and external pay equity standards.

Who we are:

Miller Thomson LLP is one of Canada’s fastest-growing national business law firms, with ten offices across the country. Our consistent ability to provide practical, creative and cost-effective advice, combined with an unyielding service commitment to our clients and a strong dedication to our lawyers, staff and the communities in which we practice, gives us a unique position in the Canadian legal industry.

Miller Thomson LLP is an equal-opportunity employer and is committed to equity, diversity, inclusion, and accessibility.

This is an existing vacancy, replacing a previously filled position.

While we thank all applicants for their interest, due to the high volume of applications we receive, we are unable to respond to queries individually, and only those selected for an interview will be contacted. No phone calls or agencies, please.

Miller Thomson will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our People and Culture department of the nature of the accommodation that you may require, to ensure your equal participation.