JOB TITLE: Billing and Receivables Specialist – Remote Anywhere in the United States - Bilingual French/Canadian Preferred
RATE OF PAY: $30.00 per hour + Bonus
THE COMPANY:
Qmerit, headquartered in Irvine, California, simplifies the adoption of electrification products for single and multi-family residential and small business markets. A leader in green energy transformation, the company provides value-driven services throughout the renewable energy equipment implementation lifecycle. This is delivered through Qmerit’s network of company owned contractors, value added resellers and independent certified service providers, skilled in system application and integration as well as ongoing maintenance. Combining this nation-wide network of certified electrical contractors with the company’s digital managed services platform and white-glove concierge services. Qmerit delivers customers an unmatched quality experience when installing electric vehicle (“EV”) charging stations and integrating to battery storage, solar systems, emergency power and microgrid solutions.
JOB SUMMARY
The Billing and Receivables Specialist reconciles installer invoices and customer requests for payment in consultation with the Client Success Team (CSRs) and our network of Certified Installers ensuring invoices are generated accurately, timely, and in accordance with Qmerit’s partner programs. This position requires an understanding of accounts payable principles, solid multi-tasking skills and the ability to balance competing priorities within tight timelines. Position requires strong customer engagement skills, a positive attitude, and ability to adapt to escalations and priorities.
The Billing and Receivables Specialist will be required to effectively leverage internal resources for transaction processing related activities such as reconciling invoices to agree upon pricing, coordinating payments from customers, and ensuring certified installers are paid in a timely manner.
Success will be measured based on accurate and timely invoice management.
RESPONSIBILITIES
- Proactively drives the billing process with support from the Client Success team.
- Understands and complies with program billing guidelines.
- Tracks and monitors program billing agreements as outlined in statement of work (SOW), promptly identifying approaching fee limits and inconsistencies in agreed upon billing targets.
- Processes payments and controls expenses by receiving, processing, verifying, and reconciling invoices.
- Reconciles submitted work from the Billing Team and CSR team.
- Pays vendors by monitoring discount opportunities, verifying federal id numbers, scheduling, and preparing payment, and resolving contract, invoice, or payment discrepancies and documentation.
- Verifies vendor accounts by reconciling monthly statements and related transactions.
- Creates invoices to our customers for installation services
- Manages outstanding receivables and ensure collection within payment terms
- Collaborates with Client Success Director/ Team to research and resolve any disputes or discrepancies in billed amounts
- Performs unbilled and billed reconciliations for certified installer accounts across multiple programs
- Research billing issues causing delayed issuance of payment and/or invoicing and drives to resolution
- Identifies and resolves any internal billing issues or processes impacting billing execution
- Appropriately escalates issues to and involves the right resources so that action plans can be prepared and agreed upon for implementation
- Initiates and tracks customer requests for payments thru our credit card processing system
- Effectively coordinates communication with contractors, partners and customers regarding outstanding balances
- Resolves issues with billing disputes related to customer final invoice amounts
Required Skills and Experiences:
- Independent worker with ability to thrive in a busy, time-sensitive environment.
- Proficient with Microsoft Excel as well as the ability to learn various computer applications quickly.
- Excellent written and verbal communication skills
- Effective multitasking and prioritization skills
- Effective organizational and time management skills
- Exceptional attention to detail and accuracy
Behavioral Attributes and Interpersonal Skills:
- A “get it done” hard charging attitude and multi-tasker
- Organized and detail oriented
- High personal and professional integrity
- Champion for open communication – up and down
- Action-oriented problem solver who exhibits perseverance and tenacity to resolve issues
- Approachability
EDUCATION, SKILLS & ABILITIES
- Bachelor's degree in accounting, finance, or related field a plus.
- Minimum 2-3 years' experience in Accounts Payable and/or Accounts Receivable required.
- Canadian Sales Tax Experience GST/HST/PST/QST required
- Bilingual English/French Canadian required
COMPENSATION & BENEFITS
Full Benefit Package including Medical/Dental/Vision. Twelve (12) paid Company Holidays, paid vacation per year, forty (40) hours of sick leave per year as described in the sick leave policy, life and long-term disability insurance, 401k Plan with a 3% match.
As an Equal Opportunity Employer, Qmerit is committed to diversity in the workplace.
Top Skills
What We Do
Qmerit is North America’s leading provider of distributed workforce management for EV charging and other energy transition technologies, simplifying electrification adoption for residential and C&I markets. Qmerit’s value-driven services are delivered through a network of company-owned contractors, independent Certified Solutions Partners, and Certified Installers skilled in system implementation, integration and maintenance. Qmerit partners with top automakers from the U.S., Europe and Asia. Its customer experience (NPS) leads the industry by a wide margin, as a result of Qmerit’s relentless pursuit of quality at the point of service.
