Description
Jet Health, Inc. is a multi-state home health, hospice, and personal care organization serving patients across Texas, New Mexico, Idaho, and Colorado through brands including Klarus, Trio, First Choice, and Hospice de la Luz. We are committed to delivering compassionate, high-quality care in the comfort of home.
The Opportunity
We are seeking an experienced Home Health Billing Manager to lead billing operations for our Home Health division. This hands-on role in our Fort Worth, TX corporate office, oversees the full billing cycle - claims submission, denials, collections, reconciliation, and accounts receivable follow-up - while ensuring compliance with Medicare, Medicaid, and commercial payer requirements.
The ideal candidate brings deep HomeCare HomeBase (HCHB) experience, strong knowledge of both episodic/PDGM and per-visit billing, and a proven ability to improve clean-claim performance and reduce days sales outstanding (DSO).
Requirements
What You'll Do
- Lead end-to-end home health billing operations, including episodic/PDGM and per-visit claims, submission, follow-up, and reconciliation.
- Maintain visibility across intake, authorizations, billing, claims, denials, collections, and accounts receivable to identify and resolve bottlenecks.
- Provide hands-on leadership to a small billing team, setting clear expectations for productivity, quality, and accountability.
- Manage HCHB billing workflows, including NOAs, final claims, financial batches, and applicable legacy RAP processes.
- Ensure compliance with Medicare requirements, state Medicaid rules, and payer-specific billing guidelines.
- Drive timely denial resolution and proactive accounts receivable follow-up.
- Track and report key revenue-cycle metrics, including clean-claim rate, DSO, denial rate, and collections performance.
- Partner with finance and operational leaders to close documentation gaps and improve billing outcomes.
What We're Looking For
- 5+ years of home health billing experience, including at least 2 years in a supervisory or management role.
- Direct, hands-on experience with HomeCare HomeBase (HCHB) is required.
- Expertise in episodic/PDGM and per-visit claims processing.
- Strong knowledge of Medicare home health billing, Medicaid, and commercial payer processes.
- Experience managing NOAs, final claims, denials, collections, and accounts receivable workflows.
- Proficiency in Microsoft Excel; Tableau or similar reporting experience is a plus.
- A hands-on leadership style with the ability to coach a small team and improve performance.
Preferred Experience
- Multi-state or multi-branch home health operations.
- Private-equity-backed, high-growth, or turnaround environments.
- Medicare provider enrollment and licensing, including CMS-855A applications, survey/certification status, and billing eligibility.
- Changes of ownership (CHOW), branch or location additions, and licensing changes affecting Medicare billing privileges.
- Medicaid-certified Primary Home Care (PHC) or other personal care services billing.
- Electronic Visit Verification (EVV) compliance and personal care claims management.
- EVV or scheduling platforms such as Sandata or In My Team.
What Success Looks Like
- Clean-claim rates and DSO are consistently tracked and trending favorably.
- Denials and aging receivables are addressed promptly and proactively.
- The billing team consistently meets productivity and quality expectations.
- HCHB workflows are optimized and documentation gaps are resolved before they delay billing.
What We Offer
- Medical, dental, and vision insurance.
- 401(k) retirement savings plan.
- Company-paid life insurance.
- Paid time off and paid holidays.
- Professional development opportunities.
- A supportive, mission-driven culture centered on teamwork and compassionate care.
Position Details
- Reports to: Controller
- Department: Revenue Cycle Management
- Location: Fort Worth, TX; hybrid or remote candidates may be considered
If you are a detail-oriented home health billing professional who enjoys building strong processes, solving revenue-cycle challenges, and developing a high-performing team, we invite you to apply.
Skills Required
- 5+ years of home health billing experience
- At least 2 years in a supervisory or management role
- Direct, hands-on experience with HomeCare HomeBase (HCHB)
- Expertise in episodic/PDGM and per-visit claims processing
- Strong knowledge of Medicare home health billing, Medicaid, and commercial payer processes
- Experience managing NOAs, final claims, denials, collections, and accounts receivable workflows
- Proficiency in Microsoft Excel
- Ability to coach a small team and improve performance
- Tableau or similar reporting experience
- Multi-state or multi-branch home health operations experience
- Private-equity-backed, high-growth, or turnaround environment experience
- Medicare provider enrollment and licensing, including CMS-855A applications, survey/certification status, and billing eligibility
- Changes of ownership, branch or location additions, and licensing changes affecting Medicare billing privileges
- Medicaid-certified Primary Home Care or other personal care services billing
- Electronic Visit Verification compliance and personal care claims management
- Experience with EVV or scheduling platforms such as Sandata or In My Team
What We Do
It's good to be home! Jet Health is a provider of skilled home health, hospice, personal care, and companion services. Founded in April 2016, Jet Health is building a national platform through organic growth, strategic acquisitions, and de novo build-outs in target markets. These markets are typically mid-sized cities that have under served and growing Medicare populations. Jet Health leverages local brands and operating expertise while sharing best practices across its companies and centralizes traditional back office functions. The company believes that its four cornerstones: superior service, clinical excellence, compliant business practices and an employee centric environment, provide a solid foundation upon which to build a successful company in the home health marketplace.
