Billing Analyst

Posted Yesterday
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Parsippany-Troy Hills Township, NJ, USA
In-Office
Mid level
HR Tech • Information Technology • Professional Services • Consulting
The Role
Perform invoicing and processing of recurring monthly franchise transactions, research and resolve invoice discrepancies, support ad-hoc reporting and monthly close, manage account status changes, maintain records, and provide timely customer service. Collaborate with Billing Manager and AR team to improve billing processes and reporting efficiencies while processing high transaction volumes accurately.
Summary Generated by Built In
Company Description

DiverseLynx is a leading provider of information technology, consulting, application, IT infrastructure and Recruitment services provider headquartered in NJ

Job Description

Role: Billing Analyst

Parsippany, NJ 

(Special remarks: We need someone who has currently working as Billing analyst and compassing processing invoice and support billing solutions that improve business processes.) 

Job Details: 

• Billing Analysts support our business functions through daily analytical research of our client's recurring franchise fees. 

• This Position is responsible for invoicing and processing recurring monthly transactions outlined in our Franchisee License. Daily functions also include assisting internal departments utilizing ad-hoc reporting, data entry, reviewing and researching invoice discrepancies and continuously supporting the Finance teams with monthly financial close procedures. 

• This position will take direction from the Manager and/or Supervisor of Billing and work with the AR Billing Team to achieve identified department goals which in turn aligns with our client's corporate goals and strategic plans.     

• Responsibility Monitor, review, and adjust all Franchisee account status transfers, terminations, amendments and new openings through ad-hoc reporting and various Oracle system programs to ensure accurate account invoicing, License Agreement Contracts, and miscellaneous contracts.                                                                                             

 20% Process statement and invoice requests from various internal departments, and Franchisee Owners while supporting the overall finance department objectives.                                                                                                              

20% Retrieve daily inter-office memos as administered by Contract Administration for any account adjustments as needed. Support various teams with monthly close process. Process monthly interface programs for various departmental programs. Data entry and maintain all records and files on a daily, weekly, and monthly basis.    

20% Customer Service--Respond to customers in a timely manner within 24/48 hours of receipt of phone call or e-mail. Improve Service Level Standards, set clear expectations, and embrace new initiatives (as presented) that support excellence in delivering service to our client.                                                                  

20% Identify, recommend and support billing solutions that improve business processes and reporting efficiencies utilizing creativity and ingenuity                                                                                                                             

20% Scanning Documents for Share Dive Storage/filing of monthly documents The Billing Analysts process an average of 3,836 transactions on a monthly basis. The average dollar value invoiced by the Billing Analysts on a monthly basis is $3 million. This number reflects both debits and credits issued to our franchisees statements on a monthly basis. The LA Contracts that the Analysts set-up account for 90 % of the revenue brought in through our franchisee license agreements Strong customer service in a fast paced team environment. Ability to navigate through both web-based financial systems and Windows based financial systems. Strong working knowledge of Microsoft Office products is required. Ability to process large volumes of transactions accurately with a strong attention to detail. Demonstrated ability to anticipate potential problems/act in a proactive manner.   

Requirements: Minimum Requirements and Qualifications State the specific levels of the following that are needed to perform the minimum duties of the position. (e.g. college degree, 3-5 years public accounting experience, CPA) 

College Degree Finance or a related field Working knowledge of Microsoft Office Excel and the ability to perform advanced functions Or any equivalent combination of education, experience and training that provides the required knowledge, skills, and abilities Each Billing Analyst has decision making capacity to independently make on-the-spot decisions pertaining to their job requirements. Their tasks, whether daily or monthly, are completed individually and collectively in order for the department to meet their goals. A Billing Analysts impact within the organization is strongly placed on their timely and accurate turnaround of invoicing and account management. Each Billing Analyst is required to manage their processes efficiently and accurately in a fast paced environment with the guidance of their direct supervisor and manager

Qualifications

Minimum Requirements and Qualifications State the specific levels of the following that are needed to perform the minimum duties of the position. (e.g. college degree, 3-5 years public accounting experience, CPA) 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • College degree in Finance or a related field (or equivalent combination of education/experience)
  • Current experience working as a Billing Analyst processing invoices and recurring monthly transactions
  • Working knowledge of Microsoft Excel and ability to perform advanced functions
  • Strong working knowledge of Microsoft Office products
  • Experience with Oracle system programs and ability to navigate web-based and Windows-based financial systems
  • Ability to process large volumes of transactions accurately with strong attention to detail
  • Ability to perform data entry, ad-hoc reporting, and support monthly financial close procedures
  • Strong customer service skills and ability to respond to customers within 24-48 hours
  • Ability to scan, file, and maintain records (document management)
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The Company
2,000 Employees
Year Founded: 2002

What We Do

Diverse Lynx is an AI-native IT firm and staffing agency headquartered in Princeton, NJ. Established in 2002, the WBENC and NMSDC certified company provides consulting, solutions, and proprietary products across various domains, including technology, healthcare, and life sciences. They specialize in information technology, IT infrastructure, and contingent workforce services, leveraging a global team of over 1,600 associates to support enterprises.

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