- Process and generate accurate billing ensuring invoices sent to customers on a timely basis.
- Review and analyse customer contracts to ensure accurate billing according to agreed terms and pricing structures.
- Resolve billing discrepancies by investigating and clarifying customer queries or internal issues.
- Processing and ensuring invoices sent to customers for all types of revenue as required and undertaking all checks as required. Inlcuding sub contractor billing.
- Collaborate with the operations, sales, and customer service teams to ensure seamless billing processes.
- Process (& where applicable approve) credit notes and adjustments to invoices ensuring data is correctly available for customers on portals, working collaboratively with internal teams and ensuring appropriate documentation and approvals obtained.
- Monitor and ensure compliance with company policies and relevant regulations regarding billing and documentation. Support with the preparation of monthly, quarterly, and ad-hoc billing & cash mgmt reports for management review.
- Production & development of internal reports for revenue reporting & forecasting & any other ad hoc projects as required by the business.
- Team ownership of CRM system case management for AR.
- Review current business processes and identify, recommend and implement improvements to systems to enhance billing efficiency & receipt of revenue.
- Assist with other accounting and finance functions as needed.
What are we looking for?
- Previous experience as a Billing Analyst, Billing Coordinator, or in a similar role
- Strong understanding of billing processes and software applications
- AAT qualification or equivalent would be advantageous
- High attention to detail with strong analytical and problem-solving skills
- Excellent organizational and time-management abilities, with a focus on meeting deadlines
- Strong communication skills, both written and verbal, with the ability to liaise with internal teams and external clients in a professional manner
- Proficiency in Microsoft Excel (advanced skills preferred) and other Microsoft Office applications
- Ability to work independently and handle multiple priorities in a fast-paced environment
- A proactive approach to process improvement and data accuracy
- Driving license and willingness to travel on occasion
Skills Required
- Previous experience as a Billing Analyst or similar role
- Strong understanding of billing processes and billing software applications
- Proficiency in Microsoft Excel (advanced preferred)
- Proficiency in other Microsoft Office applications
- Experience with CRM systems and AR case management
- High attention to detail with strong analytical and problem-solving skills
- Excellent organizational and time-management abilities; able to meet deadlines
- Strong written and verbal communication skills
- Ability to work independently and handle multiple priorities
- Proactive approach to process improvement and ensuring data accuracy
- Driving license and willingness to travel on occasion
- AAT qualification or equivalent
What We Do
If you could make your healthcare facilities even safer - would you? From peer-reviewed sharps containers to waste minimisation systems and tailored collections, Sharpsmart’s safety-driven solutions have helped healthcare facilities across the UK to: • Protect staff and patients • Reduce CO2 emissions • Meet sustainability targets • Prevent and contain infection • Stay compliant • Reduce costs Part of the Daniels Health group which has operations in Australia, USA, Canada, New Zealand, UK, Europe and South Africa; Sharpsmart is widely regarded as a leader of innovation in the clinical waste space. Our flagship product - the Sharpsmart collector, was launched in 1999 and is now used in thousands of healthcare facilities around the globe. It has been peer reviewed in numerous medical journals with findings that indisputably assert it as the safest sharps collector in the world. Through education, innovation and service, we are committed to make the healthcare industry safer for the people who work in it and continually drive the development of ecologically sustainable solutions to reduce the environmental impact of clinical waste. Find out more at: www.healthcarewaste.sharpsmart.co.uk
