Bill & Revenue Analyst

Job Summary:

You will be responsible for tracking, analyzing, and auditing all customer paperwork to ensure accuracy and proper rating of services. You will distribute revenue to the appropriate branches, divisions, sales consultants, vendors, and contractors, posting amounts to accounts receivable, and verifying correct distribution. Timely invoicing according to customer account requirements and revenue reconciliation are also part of your role. Frequent communication with dispatchers, United Van Lines, move coordinators, drivers, agents, and customers is necessary to address rating, billing, revenue distribution, and paperwork accuracy.

The role requires you to maintain up-to-date knowledge of tariffs, distribution formulas, and contract requirements. It includes managing daily workflow and overseeing the accrual report. Accurate application of contracts and tariffs to shipments billing national accounts, government agencies, and cash-on-delivery customers is essential. You will also verify documents and services before rating, and before inputting charges into the pricing system based on special instructions and notes to ensure proper billing.

Supervisory Responsibilities:

None

Key Duties and Responsibilities

• Track, analyze, and audit all customer paperwork to ensure accuracy and proper rating of services.
• Distribute revenue accurately to branches, divisions, sales consultants, vendors, and contractors.
• Invoice customers according to account requirements and meet deadlines.
• Maintain up-to-date knowledge of tariffs, contracts, distribution formulas, and contract requirements.
• Input accurate charges into United’s pricing system based on special instructions and notes.
• Post all revenue accurately and timely to proper accounts by deadlines.

Required Experience/Skills: 

Education/Work Experience/Certificates

• Two or four-year college degree in business administration, accounting, finance or related field preferred 
• One to two years' experience in the moving and storage industry preferred

Skills

• Customer Focused

• Collaborative
• Communicative
• Resilient
• Strive for inclusion of others
• General knowledge of tariffs, rate structures, moving and storage industry 
• Strong analytical skills
• Ability to prioritize and multi-task with high volumes of work

PHYSICAL REQUIREMENTS

• Ability to sit for extended periods while performing billing, auditing, revenue distribution, and other computer-based duties. 
• Ability to frequently use a computer, keyboard, mouse, telephone, scanner, and other standard office equipment. 
• Ability to communicate effectively with employees, customers, vendors, contractors, and other business contacts by telephone, electronic communication, and in person. 
• Ability to occasionally stand, walk, bend, reach, or stoop to access customer paperwork, records, files, office equipment, or supplies. 
• Ability to occasionally lift, carry, or move files, customer documentation, and other office materials weighing up to 20 pounds, with or without reasonable accommodation.