Bilingual Scheduling Coordinator

Posted 5 Days Ago
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Dallas, TX, USA
In-Office
Junior
Healthtech
The Role
Coordinates pediatric home-health patient staffing by matching patients with therapists based on discipline, geography, experience, availability, and continuity-of-care needs. Maintains staffing lists, creates and updates therapist caseloads, communicates updates to caregivers, processes patient status changes, runs weekly staffing reports, and supports departmental goals. Requires fluent English and Spanish, administrative experience, strong communication, multitasking, problem-solving, and Microsoft Office and database skills.
Summary Generated by Built In
Overview

KidsCare Home Health is looking for a Entry Level Scheduling Coordinator to join our team! 

Ideal candidate is customer-focused, enjoys communicating by phone, and is eager to grow in an entry-level role. Experience with healthcare systems is preferred but not required. At KidsCare we desire to work with individuals who embody the values of the organization which together create our  C.A.R.E. culture. In return we offer a  full benefits package to include health, dental, and vision insurance, paid time off, 401K, tuition reimbursement, and a hybrid work arrangement . Responsibilities

We are currently adding an Entry Level Bilingual Staffing Coordinator to our team! The successful candidates will work towards staffing patients from the staffing list and reassign patients’ therapists based on their geographic area and other availability needs for continuity of care.


Essential Duties and Responsibilities

  • Staff patients with appropriate discipline and match therapists to geographic location and experience.
  • Collaborate with Clinical Manger to create new hire caseloads for therapists.
  • Collaborate with Clinical Manger to restaff patients for all leave caseloads.
  • Communicate with the Caregiver to provide staffing list updates via text or by phone.
  • Restaff active/hold/discharge/non-admitted patients as needed.
  • Maintain staffing list by removing patients as needed.
  • Discharge or non-admit clients as needed if unable to staff.
  • Run staffing reports on a weekly basis.
  • Comply with all safety policies, practices, and procedures. Report unsafe activity to your supervisor.
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Perform other duties as assigned.

Along with submitting your resume and completing an application, we ask that you kindly take the personality assessment that will be taken into consideration for next steps. You can access this assessment by copying and pasting the link below into a new browser window. The personality assessment is time sensitive, so please complete it as soon as possible. https://go.cultureindex.com/s/z1Ydp6jS50

Qualifications

Education and Work Experience Requirements

  • High School diploma or General Education Degree (GED).
  • Minimum of one (1) to two (2) years of administrative experience.

Other Qualifications and Skills

  • Bilingual English/Spanish with an ability to read, write and speak both languages fluently.
  • Computer skills to include the Microsoft Office Suite and database activity.
  • Strong verbal and written communication skills.
  • Ability to carry out detailed but involved written instructions.
  • Excellent problem solving skills.
  • Excellent computer skills to include Microsoft Office Suite and database activity.
  • Ability to multi-task.
  • Ability to add, subtract, multiply, and divide with simple two-digit numbers.

Physical Demands/Working Environment

  • While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard.
  • Ability to sit at a computer for an extended period.
  • Light physical activity performing non-strenuous activities of an Administrative nature.
  • Specific vision abilities required by this job include close vision requirements (clear vision at 20 inches or less).
  • Moderate noise (i.e., business office with computers, phone, and printers, light traffic).

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


About KidsCare

Established in 2003, we are a pediatric home health agency serving children with special needs across the country. Our focus is on nursing, speech, physical, and occupational therapy as well as providing case management for children up to 18 years of age.  Founded upon the principle that patient care/therapy is most effective when it is one-on-one, set in a familiar environment and includes family member and caregiver involvement, the organization has grown from its original roots in Dallas Texas to a multi-state operation.  Regardless of this growth, however, our original commitment of providing quality health care to every child and family serviced as never changed. If you are looking to be a part of a company whose culture is rooted in the C.A.R.E of others, please review the opportunity below and be sure to visit our website at  https://kidscarehomehealth.com/careers-overview/ for a full listing of our open positions. 

Skills Required

  • High school diploma or General Education Degree (GED)
  • One to two years of administrative experience
  • Fluent English and Spanish reading, writing, and speaking skills
  • Microsoft Office Suite and database skills
  • Strong verbal and written communication skills
  • Ability to follow detailed written instructions
  • Problem-solving skills
  • Ability to multitask
  • Basic arithmetic skills involving two-digit numbers
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The Company
Addison, Texas
330 Employees

What We Do

KidsCare Home Health pediatric home health agency that serves in Texas, Colorado, and Idaho.

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