BILINGUAL PEOPLE OPERATIONS GENERALIST
Join Team Bento and be a part of our group of companies which operates more than 12000 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience.
Location:
- Chicago Food Factory: 2136 South Peoria Street Chicago, IL 60608 | Monday to Friday
Responsibilities:
The People Operations Generalist is responsible for supporting a wide range of People Operations functions including recruitment, employee relations, compliance, benefits, training, and People Operations. This role serves as a key point of contact for employees and managers, ensuring consistent application of policies and fostering a positive work environment.
- Support full-cycle recruitment activities, including job postings, candidate screening, interview coordination, and hiring logistics.
- Facilitate new hire onboarding and orientation, ensure I-9 compliance, and manage offboarding processes including exit interviews and separations.
- Manage intake and resolution of employee concerns, conduct internal investigations, and partner with the People Operations Manager to advise leaders on conflict resolution and appropriate actions.
- Ensure compliance with all applicable federal, state (including Chicago), and local employment laws and regulations.
- Assist with employee benefits enrollment, changes, and respond to employee inquiries in a timely manner.
- Support performance review cycles and assist managers with documentation and administration of performance improvement plans.
- Coordinate and track required compliance and professional development training programs to ensure completion and effectiveness.
- Partner with staffing agencies to ensure adherence to company policies, onboarding standards, and required training compliance.
- Partner with corporate teams to maintain HR systems, ensure data accuracy, and generate reports to support business needs.
- Communicate, interpret, and consistently enforce company policies and procedures across the organization.
- Administer employee leave programs and ensure compliance with applicable laws (e.g., FMLA, ADA and state-specific leave requirements).
- Support workplace safety initiatives, partner with operations on safety programs, and assist with workers’ compensation case management and tracking.
- May travel, as needed, to support People Operations initiatives at other locations, including out-of-state sites.
Qualifications:
Bachelor’s degree in Human Resources or related field preferred.
2-5 years of Human Resources, administrative, recruiting, or employee support experience required.
Knowledge of State and Federal Labor laws strongly preferred.
Strong communication and interpersonal skills.
Ability to manage multiple priorities and maintain confidentiality.
Ability to speak and write in Spanish required.
Work Environment:
Office and food manufacturing environment depending on business needs.
- Will require walking the production floor and interacting with hourly workforce.
Why you should join our team:
- Power of Collaboration: Live our core values - "Own it", "Care about it", "Make it exceptional", and "Win together" - as we work together to create better food for everyone, the Japanese way.
- Competitive Rewards: Reap the benefits of a comprehensive compensation package with a bonus plan and group health benefits that recognize your outstanding contribution.
- Ignite Your Potential: Fuel your growth with extensive training and opportunities for career advancement, empowering you to unleash your full potential.
- Champion Diversity and Inclusion: We proudly celebrate and champion employment equity, diversity, and inclusion through our Affinity Committee, ensuring that every voice is empowered and heard.
- Lead the Sustainability Revolution: As part of our commitment to ESG, our Sustainability Committee drives our environmental initiatives and champions sustainable practices.
For more information about Bento Sushi and our opportunities, please visit www.bentosushi.com.
We thank all applicants for their interest; however only those candidates elected for an interview will be contacted. Special consideration will be given to applicants with previous experience working as a; Human Resources Coordinator, People Operations Coordinator, People Operations Specialist, Human Resources Generalist, HR Generalist, People and Culture Generalist, Employee Experience Specialist, People and Culture Advisor, HR Operations Specialist.
Skills Required
- Bachelor’s degree in Human Resources or a related field
- 2–5 years of Human Resources, administrative, recruiting, or employee support experience
- Knowledge of state and federal labor laws
- Strong communication and interpersonal skills
- Ability to manage multiple priorities and maintain confidentiality
- Ability to speak and write in Spanish
What We Do
Bento Sushi is North America’s second-largest sushi brand providing the highest quality packaged sushi and ready-to-heat/made-to-order Asian food. We are a multi-channel business providing exclusive and unique relationships with our partners and in turn creating the perfect menu for our customers. We operate in a variety of business channels providing made fresh products prepared and packaged for grab & go meal solutions. Grocery University & Colleges Hospitals Airports Shopping Malls & Food Courts Our Brand Portfolio: Bento Sushi – Sushi products and hot Asian foods made fresh, on-site daily by Bento chefs. Bento Express – Extended shelf-life products manufactured at one of our commissary factories. Perfect for grocery and convenience partners providing high quality sushi products as part of their deli offerings. This line does not contain raw fish. Bento At Home – Proprietary products to complement our core product offering with a variety of products. Bento Sushi est la deuxième plus grande marque de sushis en Amérique du Nord, qui offre des sushis emballés de la plus haute qualité et des plats asiatiques prêts à chauffer / préparés sur commande. Nous sommes une entreprise multicanal qui fournit des relations uniques avec nos partenaires et crée à son tour le menu parfait pour chaque client. Nous opérons dans une variété de canaux commerciaux en fournissant des produits frais préparés et emballés pour des solutions de repas à emporter. Épicerie Universités & Collèges Hôpitaux Aéroports Centres Commerciaux Aires de Restauration Notre Portefeuille de Marques: Bento Sushi - Produits de sushi et plats asiatiques chauds préparés chauqe jour sur place par des chefs Bento. Bento Express - Produits à durée de conservation prolongée qui sont fabriqués dans l'une de nos usines de commissariat. Parfait pour les épiceries et les dépanneurs qui proposent des sushis de haute qualité dans le cadre de leurs offres de charcuterie.
