Bilingual Onboarding Specialist

Posted 16 Hours Ago
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Roswell, GA
Hybrid
Entry level
Cloud • Fintech • Logistics • Transportation • Financial Services
OTR provides financial, fuel, and business management solutions for the transportation industry.
The Role
The Bilingual Onboarding Specialist at OTR Solutions will support the sales department by managing the account setup and onboarding process for new clients, prospecting new business, and maintaining client relationships. The role includes making calls to generate leads and collaborate with various departments to ensure value clients are onboarded efficiently.
Summary Generated by Built In

OTR Solutions is an innovator in the transportation industry providing a suite of factoring, fuel, and business management focused solutions. We help new and established companies get fast access to the funds they need for daily operations. As a Private Equity backed FinTech company, we are looking to grow our best-in-class financial organization. 

OTR has been recognized as a “Top Workplace” by the Atlanta Journal-Constitution since 2016!

As a Bilingual Sales Onboarding Specialistyou will be responsible for supporting the sales department in bringing on new business. This position will be responsible for prospecting new clients, following up on leads, and educating potential clients on the services and benefits OTR is able to offer

Responsibilities:

  • Manage the account set up, onboarding process, and administrative tasks for new clients 
  • Effectively identify potential customers from research, networking, trade shows, etc.
  • Make daily calls to carriers to generate new leads and follow up on potential new business 
  • Reach out to dispatchers, compliance agencies, insurance companies, and other industry partners to foster inbound referral sources and build networks 
  • Collaborate with Underwriting, Finance, Operations, and other departments to ensure we are bringing on value clients
  • Maintain client relationships and provide ongoing customer service as needed 

What we look for:

  • Native/Bilingual Spanish speaker
  • Bachelor’s degree in Business or related field 
  • Proficiency in MS Excel and related computer knowledge
  • Exceptional communicationnegotiation, and problem-solving skills
  • Competitive, hard working nature with a strong sense of urgency 
  • Team player with multi-tasking and prioritizing abilities 
  • Strong Customer Service skills  

Perks and Benefits:  

 

OTR provides a competitive, comprehensive compensation package for our full-time employees:     

  • Eligibility for Individual and Company bonus programs  

  • Medical, Dental, Vision, Life/ AD&D Insurance, Short-Term Disability  

  • Pet Insurance, Paid Family Leave, Employee Assistance Program  

  • Fully Paid Maternity Leave  

  • 401(k) with Company Matching  

  • Generous PTO, Sick/Mental Health Days, Flex Holidays + Company Paid Holidays

  • Travel Stipend to support Work Life Balance

  • Leadership Development and Training

  • Continuous Learning + Professional enhancements

  • Weekly Catered Lunches + Casual Dress Code 

  • Company Paid Fitness Membership  

  • Volunteer Days and Opportunities with Company-Partnered Charities  

  • Internal Inclusion programs

OTR’s mission is to create exceptional value for our clients by providing industry leading financing and back-office solutions. Three pillars that are crucial to supporting that mission are outstanding customer service, technology that creates efficiency for ourselves and our customers, and a culture that provides the opportunity for employees to achieve greatness.

OTR Solutions is an Equal Opportunity Employer

Top Skills

Excel

What the Team is Saying

Tyler Cromwell
Laura Al-Marry
Chris Postell
The Company
HQ: Roswell, GA
277 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

OTR Solutions is an innovator in the transportation industry providing a suite of factoring, fuel, and business management focused solutions. We help new and established companies get fast access to the funds they need for daily operations. As a Private Equity backed FinTech company, we are looking to grow our best-in-class technology organization. We are at the beginning of the development of a new Cloud-Native platform that will drive the next wave of innovation in the industry and fuel OTR’s growth.

Why Work With Us

We are a people first culture, where innovation and a hard-working environment go hand-in-hand with a casual and fun atmosphere. The growth potential and promotional track for our employees is on industry best. We believe in promoting from within and performance-based advancements.

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OTR Solutions Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Employees are permitted to work from home (WFH), or telework, occasionally or regularly, depending on a number of factors and the arrangements they have made with their manager.

Typical time on-site: 3 days a week
HQRoswell, GA
Scottsdale, Arizona
Learn more

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