Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
At Thermo Fisher Scientific, our industry-leading scale gives us broad commercial reach, unique customer access, and a global footprint. We support customers across research, clinical, and commercial production, helping them solve some of the world’s toughest challenges. Join our Sales & Marketing team and make an impact through meaningful customer relationships and sales.
Discover Impactful WorkBased at our Canadian Head Office in Ottawa, Ontario, the Inside Sales Representative manages a defined territory of new and existing Canadian customers. You’ll build customer relationships, identify opportunities to grow the business, and support customers across a broad portfolio of research products and services.
Based at our Ottawa office, you’ll connect with customers by phone, email, and Microsoft Teams, and work with customers and internal partners in both English and French. The role includes a one-week onboarding program in the United States and required travel for sales meetings during the year. You may also have opportunities to meet customers face-to-face.
A Day in the Life- Build and maintain relationships with purchasing contacts, end users, and other customer stakeholders in your assigned territory.
- Contact existing and prospective customers by phone, email, and other channels to understand their needs and identify opportunities.
- Recommend relevant products and services from a broad portfolio, and introduce customers to new offerings.
- Develop relationships across customer accounts and work with internal teams and suppliers to connect customers with the right resources.
- Research competitor and industry activity to inform territory plans and customer conversations.
- Manage pricing and negotiate within established guidelines to support customer needs and territory profitability.
- Advise customers about product availability, supply and pricing trends, and inventory considerations.
- Maintain accurate customer records, sales activity, territory information, and required reports in Salesforce, the CRM system.
- Identify customer issues or potential problems and involve your supervisor or other appropriate partners when needed.
- Represent Thermo Fisher Scientific professionally in all customer interactions.
The education, experience, language skills, and capabilities below describe what you’ll need to succeed in this role.
Education- Bachelor’s degree required; a degree in a science-related field is preferred.
- At least two years of experience in sales or a laboratory environment is required.
- Fluency in both English and French is required to communicate effectively with customers and internal partners in both languages.
- Strong interpersonal, oral, written, and presentation skills.
- Ability to set goals, organize work, and achieve results.
- A strong commitment to serving customers and delivering excellent customer service.
- Ability to manage multiple priorities and meet deadlines.
- Willingness to travel for onboarding and sales meetings.
- Demonstrated commitment to Thermo Fisher’s Four I’s: Integrity, Intensity, Innovation, and Involvement.
Compensation
The estimated annualized pay range for this position in Ontario is $40,600.00–$60,850.00.Skills Required
- Bachelor's degree
- Science-related degree
- At least two years of experience in sales or a laboratory environment
- Fluency in English and French
- Strong interpersonal, oral, written, and presentation skills
- Ability to set goals, organize work, and achieve results
- Commitment to customer service
- Ability to manage multiple priorities and meet deadlines
- Willingness to travel for onboarding and sales meetings
Thermo Fisher Scientific Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.
-
Retirement Support — Retirement programs include a strong company 401(k) match and an employee stock purchase plan that add meaningful long‑term value. Feedback suggests these features stand out among core financial benefits even when base pay feels average.
-
Healthcare Strength — Health coverage offers multiple national medical options alongside dental and vision, with company‑paid life and disability coverage. This breadth is considered a solid foundation even if some costs may not be the lowest among peers.
-
Parental & Family Support — Paid parental and caregiver leave, backup care, adoption assistance, and specialized family resources are available. Feedback suggests these supports are a notable plus for colleagues managing family and caregiving needs.
Thermo Fisher Scientific Insights
What We Do
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Why Work With Us
You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.
Gallery
