Bilingual Client Services Representative

Reposted 2 Months Ago
Be an Early Applicant
Folsom, CA, USA
In-Office
Entry level
On-Demand • Professional Services • Consulting
The Role
Handle inbound customer phone inquiries, provide unbiased information on applications and eligibility, assist with enrollment, access and interpret customer/provider data, and perform accurate data entry to record customer transactions.
Summary Generated by Built In
Job Description

Primary Responsibilities:

• Responds to customer phone inquiries in a prompt, courteous and concise manner.

• Provides callers with an unbiased information to assist customers with application and eligibility requirements.

• Assists customers in the enrollment process.

• Accesses, reads, and interprets customers and provider data elements within customer’s application.

• Performs accurately all data entry functions to reflect customer activity/transactions.

Qualifications

Education Required:

• High school diploma, GED, or equivalent certification

Background & Experience Required:

• Excellent customer service skills

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • High school diploma, GED, or equivalent certification
  • Excellent customer service skills

Randstad Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Randstad and has not been reviewed or approved by Randstad.

  • Flexible Benefits — Benefits are described as flexible in several markets, with options like add-on insurance, wellness programs, and discounts indicating breadth and choice.
  • Retirement Support — Pension or 401(k) contributions are highlighted in multiple regions, suggesting meaningful retirement provisions are commonly included.
  • Healthcare Strength — Comprehensive medical, dental, and sometimes vision coverage appears across various countries, pointing to solid core health benefits in many locations.

Randstad Insights

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The Company
HQ: Santa Monica, CA
38,000 Employees
Year Founded: 1960

What We Do

Randstad is a global leader in the HR services industry and a Dutch multinational human resource consulting firm. Founded in 1960 and headquartered in Diemen, Netherlands, it provides outsourcing, staffing, consulting, and workforce solutions. The company connects job seekers with employers across various sectors, including finance, technology, healthcare, and manufacturing, helping people secure rewarding jobs and stay relevant in the ever-changing world of work.

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