Primary Responsibilities:
• Responds to customer phone inquiries in a prompt, courteous and concise manner.
• Provides callers with an unbiased information to assist customers with application and eligibility requirements.
• Assists customers in the enrollment process.
• Accesses, reads, and interprets customers and provider data elements within customer’s application.
• Performs accurately all data entry functions to reflect customer activity/transactions.
Qualifications
Education Required:
• High school diploma, GED, or equivalent certification
Background & Experience Required:
• Excellent customer service skills
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Skills Required
- High school diploma, GED, or equivalent certification
- Excellent customer service skills
What We Do
Randstad is a global leader in the HR services industry and a Dutch multinational human resource consulting firm. Founded in 1960 and headquartered in Diemen, Netherlands, it provides outsourcing, staffing, consulting, and workforce solutions. The company connects job seekers with employers across various sectors, including finance, technology, healthcare, and manufacturing, helping people secure rewarding jobs and stay relevant in the ever-changing world of work.
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