Bilingual Case Manager

Posted 7 Hours Ago
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Pasadena, CA, USA
In-Office
24-24 Hourly
Entry level
Professional Services
The Role
On-site, entry-level bilingual case managers will communicate with prospective clients and companies in English and Spanish by phone, email, and text; conduct phone interviews in Spanish; summarize conversation notes in both languages; perform other administrative duties. Training provided. Full-time, Monday–Friday.
Summary Generated by Built In

Description

JOB ANNOUNCEMENTA reputable, fast-growing law firm practicing labor and employment law is seeking to fill severalentry-level full-time positions in its Pasadena headquarters as detailed below.
*We are not currently hiring for this role, but are accepting applications to join our waitlist.*

Job Title(s): Bilingual Case Managers

Job Location: Pasadena, CA (on-site, not remote)

Job Hours: Full-time / 40 hours per week (Monday – Friday 8:30am-5:30pm)

Starting Pay Range: $24.00 per hour

Experience / Training: No prior experience required. Training will be provided.

Benefits: We provide benefits to full-time employees after a 90-day probational period including

health, dental and vision benefits, paid vacation, paid holidays, 401K among other perks.

Job Responsibilities:

  • Communicate with prospective clients and companies by phone, email, text messages both in English and in Spanish;
  •  Interview prospective clients over the phone in Spanish;
  •  Summarize notes of phone conversations both in English and in Spanish;
  •  Other duties as necessary

General Skills Required: Excellent verbal communication skills; excellent phone etiquette, great

note-taking skills, professional attitude, attention to detail, honesty, good written communication,

dependable, ability to follow instructions, computer savvy, good typing skills, multi-tasking.

Computer Skills Preferred: Microsoft Word, Excel, Outlook Email / Calendar / Planner, Adobe

Acrobat, Apple Operating System.

Language Skills:

  •  Fluent in English (spoken & written) is required.
  •  Fluent in Spanish (spoken & written) is required.

Skills Required

  • Fluent in English (spoken and written)
  • Fluent in Spanish (spoken and written)
  • Excellent verbal communication skills
  • Excellent phone etiquette
  • Strong note-taking and ability to summarize conversations in English and Spanish
  • Good written communication skills
  • Dependable with ability to follow instructions and multi-task
  • Computer savvy and good typing skills
  • No prior experience required; training will be provided
  • On-site in Pasadena, CA; full-time (40 hours/week, Mon-Fri 8:30am-5:30pm)
  • Familiarity with Microsoft Word, Excel, Outlook, Adobe Acrobat, Apple operating system
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The Company
200 Employees
Year Founded: 2015

What We Do

D.Law is an employment law firm dedicated to defending the rights of workers under California employment law. The firm represents workers across all industries, from large corporations to small companies, specializing in the full range of employee law, including wrongful termination, pay and overtime issues, discrimination and harassment, workplace retaliation, and leaves of absence to ensure workers receive the justice and fairness they deserve.

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