At MedCare Pediatric, we believe exceptional care starts with exceptional people. We provide personalized, one-on-one pediatric therapy and ABA services, partnering closely with families to help children reach their fullest potential. Our team is compassionate, collaborative, and committed to making a meaningful difference every day.
We are seeking a Bilingual Administrative Assistant to support the daily operations of our pediatric therapy clinic. In this role, you will provide essential administrative and front-desk support to ensure a smooth and positive patient experience.
Responsibilities:
- Provide front desk coverage, greet patients and families, and maintain a welcoming clinic environment.
- Answer, screen, and route phone calls, emails, and voicemail messages.
- Assist with patient check-in, intakes, and admission paperwork.
- Collect patient co-pays, provide receipts, and complete required reporting.
- Assist with scheduling and make minor daily schedule changes as needed.
- Provide Spanish-English translation support for patients, families, and staff.
- Coordinate communication between patients, families, therapists, schedulers, and the Business Office.
- Maintain accurate patient charts, clinical records, files, and communication notes.
- Communicate with therapists regarding documentation, cancellations, and other service-related needs.
Qualifications:
- Fluent in English and Spanish, with the ability to accurately communicate and translate between both languages.
- Strong verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Professional, friendly, and compassionate demeanor.
- Ability to multitask, prioritize, and work effectively in a busy clinic setting.
- Available to work Full Time Monday–Friday, 9:30 AM–6:00 PM
- Bachelor's degree or equivalent education and experience
- Previous medical office, pediatric, rehabilitation, or administrative experience
Benefits:
- Medical, Dental, Vision, Life, Short- and Long-Term Disability Insurance
- Paid Time Off & Paid Holidays
- 401(k) Retirement Plan
- Employee Referral Bonus Program
- Mentorship Program & Career Growth Opportunities
Why Join Us?
Skills Required
- Fluent in English and Spanish (oral and written)
- Strong verbal and written communication skills
- Excellent organizational skills and attention to detail
- Professional, friendly, and compassionate demeanor
- Ability to multitask, prioritize, and work effectively in a busy clinic setting
- Available to work Full Time Monday-Friday, 9:30 AM-6:00 PM
- Bachelor's degree or equivalent education and experience
- Previous medical office, pediatric, rehabilitation, or administrative experience
What We Do
MedCare Pediatric Group is a healthcare organization based in the Greater Houston area that provides comprehensive pediatric care, including clinic-based and in-home therapy (physical, occupational, and speech) as well as in-home nursing services. They are dedicated to supporting children with medical and developmental needs through a patient-centered, family-focused approach, and they have been serving the community for over 30 years.
