Benefits, Senior

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

Position Overview:

The Health and Welfare, Benefits Senior serves as a subject matter expert in the design, administration, and continuous improvement of the company’s health & welfare benefits programs. This role is responsible for day-to-day administration and plays a key role in developing innovative strategies for benefits design, communications, compliance, and employee education.

This position requires strong proficiency in benefits administration to ensure our programs effectively support our employee’s needs, meet corporate strategic plans and objectives, and comply with regulatory requirements.

Your Impact:

Duties

Health and Welfare Benefits Administration: Responsible for administration of health & welfare benefit programs, including medical, dental, and vision insurance; and other programs. Ensure the programs and tools are competitive, cost effective, support business strategy, and foster employee engagement.  

Lead benefits annual enrollment, which includes implementation of benefit design changes with third party vendors, accuracy of benefit enrollments, eligibility information, and premium rates via customer acceptance testing.

Conduct and use data analysis and reporting to monitor the effectiveness of benefit programs, identify trends, and make data-driven decisions to improve offerings and control costs.

Act as the subject matter expert for the identification, research, and recommended resolution of issues with either 3rd party vendor administration or escalated employee claims.

Develops the strategy and design of communications conveys information to employees through various channels, including new hire and annual enrollment periods, email communication, and benefit summaries.

Responsible for frontline benefit support by addressing escalated employee questions. Deliver excellent customer service and resolve employee benefits-related issues by researching benefit policies and procedures, enhancing data accuracy in applicable systems and integrations, and coordinating with internal and external parties.

Maintain up-to-date knowledge of federal and state regulations (e.g., ERISA, ACA, HIPAA, FMLA, COBRA, etc.) and ensure compliance across all applicable health & welfare offerings.

Health and Welfare Benefits Plan Design and Implementation: Responsible for identifying opportunities for efficiency and cost-savings while preserving the employee experience. This includes continuously assessing status of the various health & welfare benefits, programs, processes, tools, in-source/outsource strategies and communication, including initiatives to determine market competitiveness, ease of administration, cost management and alignment with business strategy.

Engage in new initiatives to define opportunities; contribute ideas and lessons learned in prior experience; and keep abreast of market trends and issues.

Support plan design changes by coordinating with insurance carriers, managing open enrollment and wellness events, verifying system changes, and updating employee communication materials.

Health and Welfare Vendor Management: Maintain strong relationships with third-party vendors, collaborate on plan design, claims administration, data integrity, and manage escalated support needs.

Conduct annual benefits review with the health and welfare vendors and recommend improvements to benefits programs and benefits delivery.

Ensure all employee related benefit claim submission/issues are handled/resolved in a timely manner; benefit programs are being executed in the manner stated within the summary plan document; and compliance requirements are being achieved.

Additional responsibilities include the selection, supervision, and negotiation of agreements with insurance carriers, claims administrators, consultants, and vendors for the various health and welfare plans and programs, including requests for proposals for benefit carriers and services. Partner with procurement, legal and vendor risk management on review of third-party contracts, amendments, updates, payments, purchase orders, risk assessments, business continuity planning, compliance and more to ensure suppliers are meeting all of the company’s requirements and risk and cost are managed effectively.

Ad Hoc Project Support:  Participate in projects related to benefits, wellness and engagement. 

Compliance and Reporting: Ensure compliance with federal, state, and local legal requirements for health & welfare plans by monitoring regulatory changes, obtaining legal opinions, preparing and submitting legally required filings, coordinating plan amendments, and distributing legally required notices.

Communications: Develop, review and provide feedback on benefit presentations, employee communications, and knowledge articles. Also includes, digital and print, letters, articles, brochures, postcard and more.
 

Qualifications:

• Bachelor’s degree in Human Resource Management, Business, Finance, Accounting, Mathematics or related discipline or an equivalent combination of education and experience from which comparable knowledge and skills may be acquired.
• 5-7 years of experience in Human Resources

Keys to Success in this Role:

• Strong project management skills.
• Ability to handle multiple tasks/duties and prioritize assignments, on an ongoing basis, and under various deadlines.
• Detail-oriented and organized with strong analytical and problem-solving skills. 
• Ability to work independently with minimal direction
• Strong interpersonal and communication skills to foster excellent relationship management with employees and benefit providers
• Ability to deal with complex employee benefit issues
• Experience with Workday
• Proficiency in Microsoft software (Word, Excel, and PowerPoint)

Apply now and learn why there’s #MoreAtFreddieMac!

Current Freddie Mac employees please apply through the internal career site.

We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A safe and secure environment is critical to Freddie Mac’s business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

CA Applicants:  Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.

Time-type:Full time

FLSA Status:Non-Exempt

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $97,000 - $145,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.