The Benefits Manager oversees the administration and delivery of the Firm’s health, retirement, leave, and wellbeing programs. This role leads benefits operations, compliance, vendor performance, financial administration, employee support and program communications. Works closely with the Director of Benefits & Compensation on strategy, benefits innovation and program enhancements.
ResponsibilitiesScope:
This role serves as a benefits subject matter expert and supports employees globally across a broad portfolio of benefit and leave programs. Oversees benefits administration, open enrollment, audits, reporting, vendor relationships, benefits finances, employee communications, benefits content and systems, and manages the benefits team.
Responsibilities:
- Manage health, retirement, leave, disability, workers’ compensation, and wellbeing programs.
- Ensure compliance with applicable benefits laws and regulations, including ERISA, HIPAA, FMLA, ADA, ACA, COBRA and related regulations.
- Lead open enrollment; support the implementation of new or enhanced programs in Workday.
- Manage employee benefit inquiries and deliver a high level of support.
- Support benefits strategy through plan design, renewals, benchmarking, and market analysis.
- Oversee benefits vendors, brokers, audits, plan documentation, tax filings, and operational requirements.
- Manage benefits budgeting, invoice payments, financial reporting and reconciliation activities.
- Develop communications, training, and intranet content to promote employee engagement.
- Support international offices with their benefits programs.
- Supervises the benefits team and supports career development
Knowledge, Skills, and Abilities:
- Bachelor’s degree in Human Resources, Finance, Business, or a related field preferred.
- Strong knowledge of health, retirement, leave, disability, and wellbeing programs.
- Ability to analyze benefits data and develop actionable recommendations.
- Interpret benefits regulations and maintain appropriate safeguards for confidential and protected health information.
- Proficiency with Workday and other HRIS platforms, analytics tools to support data-driven decision making, and program delivery.
- Communicate effectively with employees, Firm leadership, and other key stakeholders.
- Manage multiple priorities with strong project management, and follow-through skills.
- Sound judgment, discretion, attention to detail, and a commitment to employee service.
Candidate must have at least 5-8 years of progressive benefits experience, including hands-on experience administering health and welfare, retirement, and leave programs.
Experience managing self-funded health plans, benefits operations, vendors, compliance activities, open enrollment, and team members is required. Experience in a professional services environment and with Workday is preferred.
Skills Required
- At least 5–8 years of progressive benefits experience
- Hands-on experience administering health and welfare programs
- Hands-on experience administering retirement programs
- Hands-on experience administering leave programs
- Experience managing self-funded health plans
- Experience managing benefits operations
- Experience managing benefits vendors
- Experience managing benefits compliance activities
- Experience leading open enrollment
- Experience managing team members
- Bachelor’s degree in Human Resources, Finance, Business, or a related field
- Strong knowledge of health, retirement, leave, disability, and wellbeing programs
- Ability to analyze benefits data and develop actionable recommendations
- Ability to interpret benefits regulations and safeguard confidential and protected health information
- Proficiency with Workday and other HRIS platforms
- Experience with analytics tools for data-driven decision-making and program delivery
- Effective communication with employees, leadership, and stakeholders
- Strong project management and follow-through skills
- Sound judgment, discretion, and attention to detail
- Experience in a professional services environment
- Experience with Workday
What We Do
Milbank is a premier international law firm handling high-profile, complex cases and business transactions through 12 offices worldwide. Our offices work together on an integrated basis, giving us an extraordinary global presence and allowing us to serve a client base that includes the world's leading companies and financial institutions. Milbank is internationally recognized as a leader in major corporate/finance transactions (such as M&A, structured finance, banking, capital markets and project and transportation finance), litigation (including complex commercial, intellectual property, securities and white collar), financial restructuring, and trusts and estates.






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