Bench Manager

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Brief about the Team & Fractal:

Fractal Analytics is Leading Fortune 500 companies leverage Big Data, analytics and technology to drive smarter, faster and more accurate decisions in every aspect of their business.

Fortune 500 companies recognize analytics is a competitive advantage to understand customers and make better decisions. We deliver insight, innovation and impact to them through predictive analytics and visual story-telling.

Job Summary:

The Bench Manager plays a pivotal role in managing the people on bench effectively to ensure optimal utilization and alignment with project requirements. This role involves closely working with the people on bench to ensure they are engaged during their time on bench. The Bench Manager will also be required to collaborate with Staffing SPOCs, Practice/Capability teams, Training proactively to deploy available people, minimize bench time, and support organizational goals.

Key Responsibilities:

Bench Management & Engagement

• Maintain and manage an updated database of people on bench, including their skills, availability, and readiness to be deployed (Bench tracker data completeness and accuracy)
• Ensure the required information of people on bench is readily available at all times - updated profile, Project Release Feedback, etc.
• Ensure employees on the bench remain connected, productive and engaged during their downtime:

  Conduct daily and weekly Bench Connects to educate on bench guidelines and other staffing policies and address people queries

  Identify skill gaps in bench employees and work with Project teams/RM/Training for necessary training programs

  Engage bench employees in other short-term activities like Hiring interviews, internal projects, etc. when the need arises

  Ensure prompt deployment of bench pool to internal or client projects to based on requirements by tracking and monitoring Bench Ageing

  Conduct connects with HR/Training/Business Leads

  New Joiner induction

• Monitor bench % and proactively work to minimize bench % - Minimize aging of resources on the bench by ensuring timely deployment
• Drive optimization of partial available people to minimize
• Prepare and share reports regularly on bench strength, bench ageing analysis, high bench %. Analyze trends and provide insights to optimize bench management processes
• Drive Supply Forecast process

Required Skills and Qualifications:

• 3-5 years of proven experience in Staffing/RMG, workforce planning, or a similar role
• Strong understanding of IT/engineering skills, technologies, and people deployment cycles.
• Excellent communication and stakeholder management skills.
• Proficiency in data analysis and reporting tools (e.g., MS Excel, Power BI).
• Analytical skills for data-driven decision-making.
• Ability to manage multiple priorities and thrive in a fast-paced environment.

Key Competencies:

• Proactive Problem-Solving
• Collaboration and Negotiation Skills
• Data-Driven Decision Making
• Pro-active and approachable

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!