The Role
The Business Development Manager identifies and converts new business opportunities, generates leads, builds client relationships, conducts market research, prepares proposals, negotiates deals, and achieves sales targets. The role manages sales pipelines, follow-ups, CRM and Excel records, reporting, client retention, upselling, and coordination with internal teams to fulfill client requirements.
Summary Generated by Built In
Purpose of the Role
The Business Development Manager will be responsible for driving business growth by identifying new business opportunities, developing client relationships, generating leads, and converting prospects into long-term clients. The role requires a strong focus on sales, networking, client acquisition, and achieving business targets.
Key Responsibilities
Business Development & Sales
Identify and develop new business opportunities through various channels.
Generate leads through cold calling, email marketing, networking, referrals, online platforms, and other sources.
Conduct meetings with prospective clients to understand their business requirements.
Present and explain the company's products and services to potential clients.
Prepare proposals, quotations, presentations, and commercial offers.
Negotiate with clients and close business deals.
Achieve monthly, quarterly, and annual business development targets.
Develop strategies to increase revenue and expand the company's client base.
Client Relationship Management
Build and maintain strong relationships with existing and prospective clients.
Understand client requirements and coordinate with internal teams to provide suitable solutions.
Conduct regular follow-ups with prospects and existing clients.
Handle client queries, concerns, and commercial discussions professionally.
Identify opportunities for repeat business, upselling, and cross-selling.
Market Research & Strategy
Conduct market research to identify new sectors, industries, and potential clients.
Monitor competitor activities and market trends.
Identify new opportunities for business expansion.
Provide regular feedback to management regarding market conditions and customer requirements.
Develop and implement effective lead-generation and business-development strategies.
Reporting & Coordination
Maintain accurate records of leads, prospects, meetings, follow-ups, and conversions.
Update CRM/Excel records regularly.
Prepare daily, weekly, and monthly sales reports.
Track sales pipeline and ensure timely follow-up on prospective clients.
Coordinate with management, operations, accounts, and other internal teams for smooth execution of client requirements.
Required Qualifications
Graduate in any discipline; MBA in Sales/Marketing or Business Administration will be an advantage.
2–5 years of experience in business development, sales, B2B sales, or a related field.
Proven experience in lead generation and client acquisition.
Strong knowledge of sales processes and business development techniques.
Good knowledge of MS Office and CRM tools.
Required Skills
Excellent communication and presentation skills.
Strong negotiation and convincing abilities.
Client relationship management.
Lead generation and conversion.
Networking and business communication.
Strong follow-up skills.
Target-oriented and self-motivated approach.
Good analytical and problem-solving abilities.
Ability to work independently as well as in a team.
Key Performance Areas (KPIs)
Achievement of monthly and annual sales targets.
Number of qualified leads generated.
Lead-to-client conversion rate.
New client acquisition.
Revenue generated from new and existing clients.
Sales pipeline and follow-up effectiveness.
Client retention and relationship management.
Timely submission and accuracy of sales reports.
Preferred Candidate Profile
The ideal candidate should be confident, target-oriented, proactive, and comfortable interacting with business owners, decision-makers, and corporate clients. The candidate should have a strong passion for sales and business growth and be willing to take ownership of assigned targets.
Skills Required
- Graduate degree in any discipline
- MBA in Sales, Marketing, or Business Administration
- 2-5 years of experience in business development, sales, B2B sales, or a related field
- Proven experience in lead generation and client acquisition
- Strong knowledge of sales processes and business development techniques
- Knowledge of Microsoft Office and CRM tools
- Excellent communication and presentation skills
- Strong negotiation, convincing, networking, and follow-up abilities
- Client relationship management and lead conversion skills
- Analytical, problem-solving, self-motivation, and target-oriented abilities
- Ability to work independently and collaboratively
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Nextgen Business Support Services Private Limited helps online e-commerce sellers grow through onboarding, compliance, business support, financial solutions, product listing, account management, and marketplace services. Established in 2007, the company provides tailored operational assistance designed to streamline sellers’ activities, reduce costs, increase sales, and maximize profits while building long-term partnerships and supporting businesses in India’s evolving digital commerce ecosystem.
