BDC Associate

Posted Yesterday
Be an Early Applicant
Ocala, FL, USA
In-Office
Entry level
Automotive • Retail • Sales • Transportation
The Role
Communicates with customers to understand their needs, generates leads through phone and email campaigns, schedules service appointments, and maintains accurate customer interaction records. The role requires strong communication, customer service, organization, attention to detail, and the ability to work effectively in a fast-paced environment.
Summary Generated by Built In

Gary Yeomans Ford of Ocala is looking for BDC Associates to join our team! Responsible for communicating with customers to generate leads and schedule appointments for the Service team. Must have exceptional customer service skills, with a strong work ethic. If this sounds like you, please apply!


Responsibilities:

  • Communicate with customers to understand their needs and preferences
  • Generate leads through phone and email campaigns
  • Schedule appointments for our service team
  • Maintain accurate records of customer interactions

Requirements:

  • Excellent communication skills
  • Ability to work in a fast-paced environment
  • Detail oriented and organized
  • Previous customer service experience is a plus

Benefits:

  • Competitive compensation package
  • Health Insurance
  • Dental and Vision
  • Short and Long Term Disability
  • Supplemental Life
  • 401k plus company match

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.





Skills Required

  • Excellent communication skills
  • Ability to work in a fast-paced environment
  • Detail-oriented and organized
  • Strong work ethic
  • Previous customer service experience
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The Company

What We Do

Gary Yeomans Ford Ocala is an automotive dealership that specializes in the sale of new and used Ford vehicles, including cars, SUVs, trucks, hybrids, and electric models. The company provides comprehensive customer support through vehicle purchases, financing options, and professional service maintenance, serving communities in Ocala, Silver Springs, The Villages, and surrounding areas in Marion County.

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