BDC Appointment Setting

Posted 6 Days Ago
Be an Early Applicant
Sunset Hills, MO, USA
In-Office
Entry level
Automotive
The Role
Handles inbound and outbound customer calls, schedules appointments, provides customer service, maintains accurate and confidential customer data, follows up with customers, and resolves or escalates issues. The role requires strong phone communication, professionalism, multitasking, and a customer-focused attitude. Call center or receptionist experience is preferred but not required.
Summary Generated by Built In

Join Our Team as an Appointment Setter at Sunset Hills Subaru!

Are you ready to embark on a rewarding journey with Sunset Hills Subaru? We are on the lookout for a dynamic and enthusiastic Appointment Setter to join our team and play a crucial role in delivering exceptional customer service. This is an incredible opportunity for individuals with excellent phone skills, a professional attitude, and a knack for multitasking in a fast-paced environment.

**Why Sunset Hills Subaru?**
At Sunset Hills Subaru, we take pride in our commitment to providing unparalleled customer service and fostering a positive work environment. As an Appointment Setter, you'll be an integral part of our team, contributing to the success and growth of our dealership. With above-industry-average pay and performance bonuses, we value and appreciate the hard work and dedication of our team members.

**What We're Looking For:**
We're seeking individuals with:
- **Excellent Phone Skills:** Your ability to communicate effectively is key to success in this role.
- **Professional Attitude:** Bring your best self to work every day and contribute to our positive and professional workplace culture.
- **Multitasking Prowess:** Navigate a fast-paced environment with ease, handling various tasks seamlessly.

**Preferred Qualifications:**
While not mandatory, experience in a call center or as a receptionist is a plus. If you've honed your skills in these roles, we encourage you to apply and bring your expertise to our team.

**Responsibilities:**
As an Appointment Setter, your responsibilities will include:
- **Handling Inbound and Outbound Calls:** Engage with customers, address inquiries, and assist in setting appointments.
- **Providing Excellent Customer Service:** Uphold our commitment to outstanding customer experiences.
- **Data Management:** Maintain customer data in accordance with company policies, ensuring accuracy and confidentiality.
- **Follow-up:** Check in with customers to ensure their satisfaction, demonstrating our dedication to their needs.
- **Issue Resolution:** Troubleshoot customer concerns and escalate as needed to guarantee prompt and effective solutions.

**Ready to Elevate Your Career? Apply Now!**
If you're passionate about delivering top-notch customer service, thrive in a fast-paced environment, and are ready to take the next step in your career, we want to hear from you! Join the Sunset Hills Subaru family and be part of a team that values your contributions and rewards your dedication.

*Apply today and let's drive success together!*

Skills Required

  • Excellent phone and verbal communication skills
  • Professional attitude
  • Ability to multitask in a fast-paced environment
  • Call center or receptionist experience
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The Company
33 Employees
Year Founded: 1963

What We Do

Sunset Hills Subaru is a family-serving Subaru dealership in Sunset Hills, Missouri, serving the greater St. Louis area. It sells new Subaru vehicles and pre-owned vehicles, and supports owners with factory-trained maintenance and repair, diagnostics, and genuine Subaru parts. The dealership also offers transparent, no-pressure buying assistance and participates in local community programs through Subaru Love Promise initiatives, emphasizing safety, reliability, and community involvement.

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