Lead Billing Specialist

ABOUT BAYLOR TRUCKING

Baylor Trucking is a leading truckload carrier that specializes in providing contracted, expedited and service-focused transportation and logistics solutions.

ESSENTIAL JOB FUNCTIONS
The job functions listed below represent the essential job duties and responsibilities of the job.

• Manage and prepare customer invoices for delivered orders in a timely manner.

• Monitor unbilled orders and resolve documentation, rate or other issues to ensure prompt billing.

• Respond to customer inquiries and clarifications.

• Transmit agings to customers as required.

• Manage and monitor customer account details for non-payment, delayed payments and other irregularities.  Resolve all payment, billing and documentation issues.  Regularly, follow-up with customers as needed until invoices are paid in full.

• Initiate escalated payment collection methods (bond claims, bankruptcy claims or legal procedures) for non-payment.

• Maintain up-to-date customer account details for customers including addresses, telephone number and email addresses.

• Maintain updated and current rate documentation in Imaging system.

• Ensure current rates in Accounts Receivable/ Billing system and input as rates change or new rates are added.

• Update customer fuel schedules in Accounts Receivable/ Billing system as needed.

• Coordinate with Customer Service team to ensure monthly invoices for irregular activity are billed timely and accurately.

KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Planning/Organizing - Prioritizes and plans work activities to use time efficiently in order to meet work requirements.
• Professionalism - Treats others with respect and consideration regardless of their status or position.
• Quality – Performs job tasks with accuracy and thoroughness while monitoring own work to ensure quality of work.
• Quantity – Completes work in a timely manner while seeking ways to increase productivity.
• Adaptability – Adapts to changes in the work environment; able to deal with frequent changes, delays and interruptions.
• Attendance/Punctuality – Arrives to work consistently on time and minimizes schedule deviations.
• Dependability – Follows instructions, responds to management direction and completes tasks on time or notifies management in advance for additional time or resources.
• Initiative – Seeks and takes advantage of opportunities; requests and offers assistance when necessary.
• Innovation – Meets challenges with resourcefulness; possesses ability to develop innovative approaches.

EDUCATION AND EXPERIENCE

•  Bachelor or Associates degree preferred
•  5+ years of experience in a high volume billing environment

We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones. This position is eligible for benefits, which include medical, dental and vision plans. We also offer a 401(k) plan with a company match, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.

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