BARK Air Ground Support

Reposted 11 Days Ago
Be an Early Applicant
San Francisco, CA
In-Office
20-30
Entry level
eCommerce
By dog people, for dogs (and their people)
The Role
As a Ground Support team member at BARK Air, you will greet dogs and their humans, serve refreshments, ensure comfort, assist with baggage handling, and create delightful experiences for all passengers.
Summary Generated by Built In
Ground Support – BARK Air (Part-Time)

✈️ Locations & Schedule:

  • San Francisco OAK Airport (Once or twice a month on flight days from 8:30am - 11:30am) 
  • London STN Airport (Biweekly Fridays 11:30am - 2:30pm) 
  • Paris LBG Airport (Biweekly Fridays 12:30pm - 3:30pm) 

Salary: $20 - $30 / hour dependent on location  

ABOUT BARK AIR

BARK Air is the world’s first airline designed exclusively for dogs (and their humans, too). We’re not just dog-friendly—we’re dog-first, crafting an experience that makes flying stress-free, comfortable, and even fun for pups. Our flights are whimsical BARK experiences, with belly rubs, in-flight treats, and a cabin full of new furry friends.

That’s where you come in!

THE GIG

We’re looking for a Ground Support team member to be the ultimate welcome crew for our dogs and their humans in the FBO lounge. You’ll be part greeter, part concierge, part treat-dispenser, and full-time dog lover. If you love aviation, hospitality, and the idea of making dogs’ travel dreams come true, we’d love to have you on board.

WHAT YOU’LL BE DOING (A.K.A. YOUR FLIGHT PLAN)

Rolling out the (imaginary) red carpet – Be the first friendly face our VIPs (Very Important Pups) and their humans see when they arrive at the lounge. Make them feel at home, answer questions, and ensure they have everything they need.

Serving up the good stuff – Refreshments for humans? Check. Treats for pups? Double check. Keep the lounge stocked and make sure everyone (two- and four-legged) has what they need before takeoff.

Dog handler, cuddle expert, pup concierge – Some dogs are chill flyers, others need a little extra reassurance. You’ll help make sure they’re comfortable, happy, and ready for their big adventure.

Helping with the “ruff” stuff – Assist with light baggage handling, making sure pups’ essentials (beds, leashes, squeaky toys) are packed and ready to go.

Keeping things running smoother than a well-groomed poodle – Work with the Flight Concierge and FBO staff to ensure seamless check-in, boarding, and deplaning. If something unexpected happens, you’re cool under pressure and ready to jump in.

Creating an unforgettable experience – Every moment at BARK Air should be tail-waggingly delightful. You’re here to make that happen—whether it’s hyping up a nervous pup or making a human smile with a fun surprise.

WHO YOU ARE
  • You love dogs. Like, really love dogs.
  • You have customer service or hospitality experience and know how to make people (and pups) feel welcome.
  • You’re cool under pressure and can handle last-minute changes with a smile.
  • You don’t mind rolling up your sleeves (or rolling on the floor with a puppy).
  • You’re reliable, professional, and excited to be part of something new and special.
  • Bonus points if you have aviation, FBO, or airport experience—but not required!
PERKS

🐾 You get to hang out with dogs at work. Enough said.
🍪 Free treats (for the humans, too!)
✈️ Be part of an exciting, first-of-its-kind airline experience.
🎾 Occasionally required to throw tennis balls (ok, this one is optional).

Ready to come fly (or at least, hang in the lounge) with us? Apply now! 

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The Company
HQ: New York, NY
1,023 Employees
Year Founded: 2022

What We Do

Here at BARK, we love dogs and their people. We’re looking to make all dogs happy throughout the entire world (we’re not kidding). Think Disney for dogs -- we make magic for dogs and their people through our products, events, and experiences.

Our ambition level is high, the opportunity is huge, and our love for dogs is through the roof! We launched in 2011 with BarkBox, a monthly-themed subscription of all-natural treats and clever toys. Since then, we've shipped more than 70 million toys and treats to the dogs across the world and use all of that direct customer feedback to inform new initiatives and ways to make magic between dogs and their people. We’ve since expanded into other offerings as well, as we aim to become THE Dog Company for every family with a four-legged, belly-scratch-loving, interspecies family member.

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