Banco de Talentos - Analista Junior de Centro de Serviços de Pessoal - Planta de São Caetano do Sul

Sorry, this job was removed at 08:44 p.m. (CST) on Friday, Oct 04, 2024
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São Caetano do Sul, São Paulo
Hybrid
1-3 Years Experience
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
The Role

Description
A pessoa que ocupa a função deve ter uma compreensão completa dos princípios e conceitos básicos relacionados aos serviços de pessoas.
Atividades:

  • Atende empregados, ex-empregados e solicitações de áreas internas para dúvidas e solicitações relativas a Recursos Humanos (por telefone, chat, e-mail e portal);
  • Input e conferência de dados em sistemas de Recursos Humanos;
  • Acompanhamento de casos complexos, escalados para nível II;
  • Atualização da base de conhecimento;
  • Atingir métricas estabelecidas globalmente - quantitativa e qualitativamente;
  • Identificar oportunidades nos processos e fluxos e buscar continuamente a melhoria contínua da operação.
  • Entre outras tarefas pertinentes a função.


Additional Description
Híbrido - 2 dias Home-office
Requisitos Mandatórios:

  • Curso superior completo ou em andamento;
  • Pacote Office intermediário;
  • Disponibilidade para atuar na planta de São Caetano do Sul.


Desejável:

  • Experiência anterior em atendimento ao cliente;
  • Experiência com departamento pessoal;
  • Conhecimento no sistema Workday e Siebel;
  • Idiomas: Inglês avançado e espanhol intermediário.


Competências Desejáveis:

  • Perfil analítico/ muito atento a detalhes;
  • Autonomia;
  • Hábil comunicador - para atendimento;
  • Capacidade de trabalhar sob pressão e multitarefa;
  • Habilidade de digitação durante atendimento;
  • Trabalho em time;
  • Foco no Cliente - atuar para solucionar e direcionar as dúvidas complexas;
  • Orientado para resultados e alta produtividade.


Importante: Incluir o currículo atualizado no momento da aplicação na vaga.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Diversity Information
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
Equal Employment Opportunity Statement (U.S.)
General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Accommodations (U.S. and Canada)
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

What the Team is Saying

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The Company
HQ: Detroit, MI
165,000 Employees
Hybrid Workplace
Year Founded: 1908

What We Do

At General Motors, our vision is to create a world with Zero Crashes, Zero Emissions, and Zero Congestion. We wholeheartedly embrace the responsibility to lead the change that will make our world better, safer, and more equitable for all.

Our industry and company are undergoing a once-in-a-lifetime technological transformation, which is reshaping our approach to technology and innovation. We are expanding our horizons through new technology platforms and driving innovations that deliver exceptional value to our customers.

Why Work With Us

At General Motors, our purpose is to pioneer the innovations that move and connect people to what matters. We’re driving the world forward, together. We’re building vehicle software alongside its hardware, hands-free driving that will lead to autonomy, and EVs that charge your home for an all-electric future.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Roles that are categorized as Hybrid mean that the successful candidate is expected to report onsite to the designated facility at least three times per week or other frequency as dictated by the business.

Typical time on-site: 3 days a week
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