Back Office Coordinator

Posted Yesterday
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2 Locations
In-Office
Junior
Healthtech • Professional Services
The Role
Support Office Manager by performing medical assistant duties, leading and training back-office staff, maintaining compliance and certifications, managing supplies/equipment, assisting with coding and clinical policies, and ensuring efficient patient flow.
Summary Generated by Built In

Hours of Work :

8:00AM-5:00PM

Days Of Week :

MONDAY-FRIDAY

Work Shift :

Job Description :

Your Job:
 
The Back Office Coordinator will assist the Office Manager with Operation and Management job duties and responsibilities for facilities with 5 or more Physicians.
Your Job Requirements:
• Strong communication skills with consistent incorporation of judgement and discretion.
• Previous minimum of 2 years in a back office within a medical setting or two years nursing experience.
Your Job Responsibilities: 
• Maintain the strictest confidentiality; performs all Medical Assistant duties as required.
• Assist the Office Manager in developing and implementing clinical policies and procedures.
• Advise Office Manager of problems and concerns in the facility and participate in problem solving.
• Advise and delegate duties to back office staff members as assigned.
• Monitors education certifications of nursing staff to assure legislative compliance.
• Responsible for pharmaceutical handling system upgrade and compliance.
• Schedule monthly back office staff meetings.
• Assists with problems in diagnostic and procedural coding.
• Attends meetings and performs other duties as assigned by the Office Manager.
• Assists in care and upkeep of department equipment and supplies, including calibration and record keeping in accordance with current policy and procedures.
• Complete projects assigned by Office Manager in a timely and effective manner.
• Participates in interviewing applicants and provides information to Office Manager for hiring decisions and employee performance evaluations.
• Trains MAs and others, serves as a resource to other clinical STAFFnd maintains training and orientation material for MA's and others.
• Participates in continuing education and other appropriate activities to maintain professional competence.
• Performs lead duties for back-office staff to ensure optimal patient flow and excellent customer service in accordance with company policies, practices and procedures.  Works with other staff members to foster a team approach to achieve the highest quality of patient care and staff cooperation.  Supports the clinic efficiency and cohesion.
• Follows established policies and procedures.

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

  • Newsweek’s America’s Most Admired Workplaces 2026

  • Glassdoor’s Best-Led Companies 2025

  • Fortune’s Best Workplaces in Health Care 2025

  • Great Place to Work Certified 2026-2026

  • Glassdoor’s Best Places to Work 2025

  • TIME’s Best Companies for Future Leaders 2025

  • Military Friendly – Gold Employer 2025

  • Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025

  • Becker’s Healthcare Top Places to Work in Healthcare 2025

  • Newsweek’s Greatest Workplaces 2025

Skills Required

  • Minimum 2 years back office experience in a medical setting or 2 years nursing experience
  • Strong communication skills with judgment and discretion
  • Ability to maintain strict patient confidentiality (HIPAA compliance)
  • Ability to perform Medical Assistant duties as required
  • Experience training, advising, delegating, or supervising back-office clinical staff
  • Familiarity with diagnostic and procedural coding
  • Experience managing department equipment, supplies, calibration, and record keeping
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The Company
10,000 Employees
Year Founded: 1927

What We Do

Methodist Health System is a Dallas-based, faith-based, non-profit organization dedicated to improving and saving lives through compassionate, quality healthcare across a network of hospitals and clinics.

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