Back Office Coordinator

Posted 9 Days Ago
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Dallas, TX, USA
In-Office
Junior
Healthtech • Professional Services
The Role
Support Office Manager by overseeing back-office clinical operations for multi-physician facilities: perform Medical Assistant duties, train and delegate to staff, ensure certification and compliance (pharmaceutical handling, equipment calibration), assist with coding issues, schedule meetings, participate in hiring and evaluations, and maintain policies and training materials.
Summary Generated by Built In

Hours of Work :

8-5pm

Days Of Week :

Mon-Fri

Work Shift :

Job Description :

Your Job:
 
The Back Office Coordinator will assist the Office Manager with Operation and Management job duties and responsibilities for facilities with 5 or more Physicians.
Your Job Requirements:
• Strong communication skills with consistent incorporation of judgement and discretion.
• Previous minimum of 2 years in a back office within a medical setting or two years nursing experience.
Your Job Responsibilities: 
• Maintain the strictest confidentiality; performs all Medical Assistant duties as required.
• Assist the Office Manager in developing and implementing clinical policies and procedures.
• Advise Office Manager of problems and concerns in the facility and participate in problem solving.
• Advise and delegate duties to back office staff members as assigned.
• Monitors education certifications of nursing staff to assure legislative compliance.
• Responsible for pharmaceutical handling system upgrade and compliance.
• Schedule monthly back office staff meetings.
• Assists with problems in diagnostic and procedural coding.
• Attends meetings and performs other duties as assigned by the Office Manager.
• Assists in care and upkeep of department equipment and supplies, including calibration and record keeping in accordance with current policy and procedures.
• Complete projects assigned by Office Manager in a timely and effective manner.
• Participates in interviewing applicants and provides information to Office Manager for hiring decisions and employee performance evaluations.
• Trains MAs and others, serves as a resource to other clinical STAFFnd maintains training and orientation material for MA's and others.
• Participates in continuing education and other appropriate activities to maintain professional competence.
• Performs lead duties for back-office staff to ensure optimal patient flow and excellent customer service in accordance with company policies, practices and procedures.  Works with other staff members to foster a team approach to achieve the highest quality of patient care and staff cooperation.  Supports the clinic efficiency and cohesion.
• Follows established policies and procedures.

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

  • Newsweek’s America’s Most Admired Workplaces 2026

  • Glassdoor’s Best-Led Companies 2025

  • Fortune’s Best Workplaces in Health Care 2025

  • Great Place to Work Certified 2026-2026

  • Glassdoor’s Best Places to Work 2025

  • TIME’s Best Companies for Future Leaders 2025

  • Military Friendly – Gold Employer 2025

  • Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025

  • Becker’s Healthcare Top Places to Work in Healthcare 2025

  • Newsweek’s Greatest Workplaces 2025

Skills Required

  • Minimum 2 years back-office experience in a medical setting or 2 years nursing experience
  • Strong communication skills with consistent use of judgment and discretion
  • Ability to maintain strict confidentiality and perform Medical Assistant duties as required
  • Monitor education certifications of nursing staff to assure legislative compliance
  • Experience with pharmaceutical handling systems and compliance
  • Familiarity with diagnostic and procedural coding to assist with coding problems
  • Experience training Medical Assistants and maintaining training and orientation materials
  • Ability to assist with equipment upkeep, calibration, and record keeping per policy
  • Participate in interviewing applicants and provide input for hiring and performance evaluations
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The Company
HQ: Dallas, TX
10,000 Employees
Year Founded: 1927

What We Do

Methodist Health System is a Dallas-based, faith-based, non-profit organization dedicated to improving and saving lives through compassionate, quality healthcare across a network of hospitals and clinics.

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