We are seeking an experienced Salesforce Technical Lead with expertise in Revenue Cloud (CPQ) to join our team. This role is pivotal in leading a team of consultants to bridge the gap between client business processes and Salesforce solutions. The ideal candidate will have a deep understanding of Salesforce capabilities, strong leadership skills, and the ability to tailor solutions that align with client needs while ensuring high-quality delivery.
Key Responsibilities
- Lead and manage a team of Revenue Cloud Consultants, providing guidance, support, and mentorship to ensure successful delivery of Salesforce solutions.
- Engage with clients to understand their business processes and identify Salesforce Revenue Cloud needs.
- Analyze client requirements and business challenges to recommend tailored Salesforce solutions, focusing on CPQ and RCA.
- Provide expertise on Salesforce functionality, features, and potential limitations, especially within Revenue Cloud modules.
- Design and present Salesforce solutions to stakeholders, clearly articulating benefits and strategic fit.
- Collaborate with Salesforce developers and IT professionals to ensure accurate implementation of chosen solutions.
- Oversee customization and configuration of Salesforce CPQ and RCA to meet client specifications.
- Provide ongoing support and advice to clients, including troubleshooting and optimization of Salesforce applications.
- Stay current with Salesforce trends and innovations to provide informed recommendations.
- Build internal Go-To-Market (GTM) accelerators for Revenue Cloud.
- Foster a collaborative and positive team environment, encouraging professional growth and development.
- Manage team performance, conducting regular reviews and providing constructive feedback.
Requirements
Requirements & Competencies
- Proven experience as a Salesforce Team Leader managing a group of individual contributors.
- Hands-on experience with Salesforce development and documentation, particularly with Revenue Cloud.
- Familiarity with Salesforce deployment and project lifecycle management.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities, with a talent for client-facing interaction.
- Demonstrated leadership and team management skills, with experience mentoring and developing team members.
Skills Required
- Proven experience as a Salesforce Team Leader managing a group of individual contributors
- Hands-on experience with Salesforce development and documentation, particularly with Revenue Cloud
- Familiarity with Salesforce deployment and project lifecycle management
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities, including client-facing interaction
- Leadership and team management experience, including mentoring and developing team members
What We Do
OSF Digital is a top digital transformation and leading global commerce solutions company, known for its expertise in data-driven AI-powered Salesforce multi-cloud solutions, enterprise CRM, CMS, OMS, connected commerce, online shop management, and cloud application development. Our agile approach allows us to scale global growth quickly, and deliver innovative solutions across channels, devices and locales to enterprises and emerging businesses across B2B and B2C sectors. As a certified Salesforce partner, we are consistently recognized for our innovative solutions, exemplifying our unwavering commitment to advancing digital transformation. Notable awards include the 2023 Salesforce Partner Innovation Award in Emerging Technology - Customer 360 and the 2022 Salesforce Commerce Cloud Partner of the Year for Best Go Faster with Commerce. Our core values—OneTeam, ResultsAnywhere, Outperform, OSFExcellence, Driven By Change, and OSF Strong—guide our client, partner, employee, and community engagements, underpinning our commitment to excellence and continuous innovation. Acknowledged for our dedication to our team's well-being and commitment to cultivating an environment where innovative ideas thrive, we're honored to be a Great Place to Work® Certified™ organization in ASEAN and ANZ and listed among Fast Company's The 50 Best Workplaces for Innovators. We’re proud to celebrate our 20th anniversary with a team of over 2200 employees working from anywhere, and operating in various locations worldwide, including Canada, the U.S., the UK, France, Germany, Brazil, Spain, Romania, Turkey, Ukraine, Colombia, Australia, New Zealand, and Japan. Ultimately, OSF Digital Foundation is actively involved in philanthropic, cultural, and educational activities to help people in the communities where OSF operates to build a better life. For more information about our services and expertise, or to speak with a digital transformation specialist, please visit osf.digital
