This is a remote position.
Key Responsibilities:
Engage directly with customers to understand business needs and define product goals.
Drive ideation sessions, identify opportunities for product improvement, and shape the product vision.
Translate business requirements into detailed user stories and acceptance criteria.
Collaborate with cross-functional teams, including design, development, and QA, to deliver value-driven solutions.
Prioritize the product backlog based on business value and stakeholder input.
Support sprint planning, reviews, and retrospectives as part of Agile ceremonies.
Preferred Skills:
Strong analytical and communication skills with a proactive, customer-focused mindset.
Experience in Retail or Supply Chain domains is a plus.
Hands-on experience with WMS (Warehouse Management Systems) or OMS (Order Management Systems) will be a strong advantage.
Ability to work independently in a remote environment and manage multiple stakeholders effectively.
Skills Required
- Strong analytical and communication skills
- Experience in Retail or Supply Chain domains
- Hands-on experience with WMS or OMS
- Ability to work independently in a remote environment
What We Do
Etech Global Services is a provider of comprehensive business process outsourcing and omnichannel customer engagement solutions, specializing in contact centers, data analytics, and technology services.
